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Beijing clarifies the responsibility of residential maintenance and will establish a system of emergency first and then recovery.

On August 5th, Beijing Municipal Commission of Housing and Urban-Rural Development issued "Guiding Opinions on Strengthening the Legal Building Maintenance Work on Urban State-owned Land (Trial)", in order to implement the work requirements of "complaints are handled immediately" and "I do practical things for the masses", promote the settlement of key livelihood demands for housing repair, and timely solve housing maintenance problems with concentrated residents' demands such as housing leakage and sewage pipe blockage. The "Opinions" clarified the responsibilities of all parties in residential maintenance, and proposed that a system of first emergency and then recovery would be established to solve the emergency maintenance problem.

The Opinions clarify the maintenance responsibilities of all parties. During the quality warranty period, the house shall be borne by the construction unit. Outside the quality warranty period, distinguish between different property rights and different management methods, and clarify the maintenance responsibilities of owners, property service providers and original property units. At the same time, the maintenance responsibilities of professional business units and users are clarified.

The Opinions require the implementation of the responsibility for the rational use and inspection and maintenance of houses, and put forward detailed requirements for the rational use of houses by owners and users, and the inspection and maintenance of owners and managers, and established a maintenance mechanism combining planned maintenance with accident maintenance, focusing on the maintenance of building roof waterproofing, rainwater pipes and main drainage pipes.

In strengthening the supervision and management of maintenance work, the Opinions clarified the supervision and management responsibilities of relevant municipal departments, district governments and streets (towns). Establish the system of first emergency and then recovery, and make it clear that when urban housing is in emergency maintenance, if the person responsible for maintenance is temporarily unable to maintain it, or when it is in emergency maintenance, the street (township) shall organize relevant rescue teams to carry out emergency maintenance. The emergency maintenance cost is determined according to the engineering cost quota, and the expenses incurred shall be borne by the maintenance responsible person.

The "Opinions" require all districts to build a housing maintenance mechanism under the framework of party building leading community governance. Strengthen work supervision. In view of the fact that the owners or managers of urban houses refuse to perform their maintenance responsibilities, which leads to the owners reporting more housing repair problems to the public service hotline "12345", the Beijing Municipal Commission of Housing and Urban-Rural Development will supervise all districts together with the Municipal Affairs Service Bureau, and all districts should strengthen the supervision of district managers and local streets (towns and villages) and include them in the assessment scope. (End)