Do you have any suggestions on the service attitude of the property management company?

1. professional training: employees of property management companies should receive professional training to improve their service skills and knowledge. Including understanding the laws and regulations of property management and how to deal with various emergencies.

2. Quick response: Property companies should respond quickly to the owners' problems and needs. Whether it is a maintenance request or a property policy issue, it should be resolved as soon as possible.

3. Provide transparency: Property management companies should provide transparent service fee structure and usage, so that owners can know where their money is spent.

4. Regular communication: Property management companies should communicate with owners regularly to understand their needs and feedback, so as to improve their services.

5. Respect the owners: The staff of the property management company should respect every owner, regardless of their age, gender, race or religious belief.

6. Convenience: Property companies can improve the satisfaction of owners by providing more convenience facilities and services, such as express delivery receiving points and gyms.

7. Establish a feedback mechanism: Property companies should establish an effective feedback mechanism to facilitate owners to put forward opinions and suggestions.

8. Provide security: The property company should ensure the security of the community, such as regular patrols and installation of surveillance cameras.

9. Environmental awareness: Property companies can promote environmental protection concepts in communities, such as garbage sorting and energy saving.

10. service attitude: the employees of the property management company should have a good service attitude and be patient and enthusiastic about the problems and needs of the owners.