Can I complain if the community can't pay the electricity bill online?

1, realized through the life payment function of online banking. Online banking accounts for a large proportion in the overall business. Almost every bank's online banking can realize the business of paying water and electricity bills online. You need to apply for online banking at the opening bank, then log on to the online payment page of the bank and select the corresponding water and electricity payment column to complete the payment business.

2. Pay through online payment tools such as Alipay and Tenpay. You need to log in to Alipay and Tenpay, and open their online payment services, so you can complete the online payment of electricity charges without leaving home.

3. Local life service website. Government departments have launched many life service websites, through which citizens can realize the delivery of utilities.

Electricity, that is, electricity. It is the electricity cost consumed by an enterprise, unit and individual in a certain period of time.

No matter whether users actually use electricity or not, they need to bear the electricity bill. Among the production costs of electric power enterprises, there are some costs that do not change with the power generation and supply, such as the maintenance and depreciation of fixed assets, which are called fixed costs; The other part is the cost that changes with the change of power generation and supply, such as the cost of power generation fuel consumed, which is called variable cost.

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It is a common method in the world to divide the electricity charges charged by power companies into basic electricity charges and electricity charges, and compensate the above two costs respectively. This method is called two-part electricity price. It is beneficial for users to bear the cost of power generation and power supply fairly and reasonably, and promote users to improve the power load rate, thus reducing the cost of power generation and power supply and the total electricity price level of power enterprises.

There are two ways to calculate the basic electricity charge, one is based on the maximum electricity demand, and the other is based on the capacity. China implements a two-part electricity price for users whose electricity consumption is above 3 15kV a. 1. Property fee refers to the fees charged by property owners and users who entrust property management units to carry out daily maintenance, repair and rectification of buildings and their equipment, public facilities, greening, sanitation, transportation, public security and environment in residential areas and other services related to residents' lives. Two. First-level charging standard: 1.00 yuan /m2/ month (including taxes), second-level charging standard: 0.75 yuan /m2/ month (including taxes), third-level charging standard: 0.45 yuan /m2/ month (including taxes), and fourth-level charging standard: 0.35 yuan /m2. According to Article 6 of the Property Management Regulations, the contents of clearly marked price for property service charges include: name of property management enterprise, charging object, service content, service standard, charging method, charging start time, charging items, charging standard, price management form, charging basis, price reporting telephone number 12358, etc. Property service charges subject to government-guided prices shall indicate the benchmark charges, floating range and actual charges. (a) the contract responsibility system means that the owners pay a fixed property service fee to the property service enterprises, and the profits and losses are enjoyed or borne by the property service enterprises. After the implementation of the contract responsibility system for property services, property service enterprises often adopt the way of reducing service expenditure, thus secretly improving the profits of enterprises. In the specific charging, it is to reduce the service quality, reduce the number of service personnel, expand the scope of charging items, raise the charging standard or collect fees at random.

Legal basis: Article 4 of the Interpretation on Several Issues Concerning the Specific Application of Law in the Trial of Property Service Disputes stipulates that if the owner violates the property service contract or laws, regulations and management regulations and implements acts that hinder the property service and management, the property service enterprise has the right to require the owner to bear corresponding civil liabilities such as restitution, cessation of infringement and removal of obstruction.