Job Recruitment Website - Property management company - How to establish a property management service system for the people?
How to establish a property management service system for the people?
The essence of property management is service, and service is around people. As a property, in addition to providing basic property services, such as cleaning and security, equipment maintenance, fire safety, greening and so on. , but also provide training for property service personnel, such as etiquette training at the front desk and professional training for maintenance personnel. For the owner's complaints, the property should record clearly, formulate a standard process for handling complaints, reply to the owner within the specified time, and then pay a return visit to investigate the owner's satisfaction. You can also carry out cultural construction in the community, create a harmonious community, strengthen the communication between the staff of the property management office and the owners and their neighbors, and make the community atmosphere more harmonious and warm. Yunjiajia's property management platform can meet the basic needs of property management and improve the quality of property service. From the beginning of design, it aims to help the property improve the satisfaction of the owners, solve the problems of difficult management and service industry, and build a people-oriented property management service system.
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