Job Recruitment Website - Property management company - Is the forest right good?

Is the forest right good?

My community is a forest property. Tell me how you feel!

The overall quality of property personnel is not high, they can push when they encounter problems, and their service awareness is poor!

For a simple example, the road (security post) at the entrance of the community is often blocked by motor vehicles, which is very unsafe when passing by. Report the problem to the security guards at the security booth and ask them to move the car in time. Two different security guards said it twice in unison, and then they lost control. When did you say that the school's territory belongs to the security office? I asked that there was a car blocking the traffic at the entrance of the community, which affected the owner's travel. You can't control it, can you? The security guard shouted that he could not control it. His voice is louder than anyone else and his attitude is rude. I said, why are you so loud? I have no choice but to call the security department and the property office at the same time. Everyone agreed to send security guards to monitor the next move. Well, the property said to send security guards to look after it, and the security guards said it was not their responsibility. Management is too messy.

The only thing that the property actively promotes is to urge the payment of property fees. The problem reflected by repeated calls to urge the payment is the delay in payment.

For another example, there is no rookie station and no express cabinet in the community. I told the property many times that it was difficult for the owner to send and receive express delivery, and the property said that the school did not agree. If the school doesn't agree, does the property matter? The problem won't be solved, will it? You can continue to feedback and communicate with the school! Collect the opinions of the owners and solve the problem of difficult delivery with the industry Committee. Property fees are naturally not afraid of not being received. Not if you don't agree. In fact, you are lazy and don't take the master's difficulties to heart.

Give another example. The unit's videophone has been out of order for a long time. In April and May of the first half of the year, I began to report problems with the property. During the period, the owner also reported to the property many times, but after half a year, the videophone was still broken. Finally, it was repaired during the double 1 1 period. The maintenance master turned around twice and said that he could not contact the manufacturer and left. When will you come next time and when will it be repaired? It's really far from it.