The owner complained about the noise from his neighbors. What about real estate?

When the owner complains about the noise problem of the neighbor, the property should actively negotiate and mediate to avoid causing more disputes.

1, find out what the noise is, such as dancing, playing and pet noise, and use the evening time to go directly to the owner's house to find out what the noise is;

2. Have a heart-to-heart talk with the owner, ask the owner to support and understand the work of property management, and tell her if she can lower her voice;

If the pet barks, tell the owner whether his certificate is legal. If the noise is not handled, the property has the right to appeal to relevant government departments, such as police stations, health and epidemic prevention stations, and disease control centers.

4. After knowing the situation clearly, call or pay a return visit to the complaining owner to inform the handling result, indicating that this work will be strengthened in the later period of the property, and please ask the owner for understanding and support;

5. Publish a notice about noise, and stick it on the main entrance or obvious position of the previous residential area, telling all the owners not to advocate this kind of behavior, and asking the owners to cooperate to prevent such incidents.

According to the relevant provisions of the civil law, you have the right to ask for the removal of the nuisance, so you can call the police several times to collect evidence, and finally go to the court to ask them to perform their obligations or not to do certain acts (that is, not to disturb the people). You are all owners of residential areas and enjoy the rights of owners based on the differentiated ownership of buildings, but the normal life of other owners shall not be affected in the process of exercising your rights.

Extended solution:

1. According to Article 83 of the General Principles of Civil Law, the neighboring parties of real estate should correctly handle the neighboring relations in terms of water interception, drainage, transportation, ventilation and lighting in the spirit of facilitating production, life, solidarity and mutual assistance, and fairness and reasonableness. If it causes obstruction or loss to the neighboring party, it shall stop the infringement, remove the obstruction and compensate for the loss. Therefore, when the noise generated by decoration interferes with the normal life of neighbors, the owner who implements the decoration should stop the decoration at the suggestion of neighbors.

2. The noise generated by decoration constitutes noise pollution to a certain extent. The second paragraph of Article 2 of the Law on the Prevention and Control of Environmental Noise Pollution stipulates that environmental noise pollution refers to the phenomenon that the environmental noise generated exceeds the national environmental noise emission standard and interferes with the normal life, work and study of others. According to the regulations in the Standard for Noise Emission from Communities issued by the Ministry of Environmental Protection on August 19, 2008, this residence belongs to noise-sensitive structures, and its noise emission limit is between 40 dB and 50 dB. According to experts' popular estimation, this standard is equivalent to the sound level at which two people can hear each other clearly when talking in a room. If the sound level exceeds this level, it can be regarded as noise disturbing people. Therefore, the decoration noise at close range usually constitutes environmental noise pollution, and residents can complain to the competent administrative department of environmental protection.

3. Our country has special laws and regulations which stipulate that decoration disturbs people, and residents can claim their rights according to law. Article 47 of the Law on the Prevention and Control of Environmental Noise Pollution stipulates that other effective measures should be taken to reduce and avoid environmental noise pollution to surrounding residents when indoor decoration activities are carried out in residential buildings that have been completed and delivered for use.