Summary of five tasks in the first half of 2022

Work summary is based on one's own practical activities, and the examples and data listed must be completely reliable and accurate. The following is a summary of my work in the first half of 2022 for your reference only. Click "Half-year Summary" to see more half-year work summaries.

Summary of work in the first half of 2022 1

Looking back on the work in the first half of the year, I found it difficult to tackle key problems with my colleagues, and I was disappointed when I encountered difficulties and setbacks. Of course, I will also have fruitful joy. It can be said that the second half of the year is a key half year for a company to promote industry reform, expand the market and sustain development. The important work in the first half of this year is summarized as follows:

First, establish a global concept and do a good job.

No matter what kind of work you are engaged in, establishing the awareness of safety service is the primary problem, and on-site technical service is no exception. I think the overall situation of service work is to "establish corporate image and make customers satisfied and loyal to the company's products." Limited customer benefits are an important part of improving the core competitiveness of our products. Doing a good job in service is also a publicity for the company.

Second, being good at communication is better than assisting coordination.

Field service personnel should not only have strong professional and technical knowledge, but also have good communication skills, so at this time, it is necessary to communicate with customers, standardize operations, and avoid distrust of products and even damage the corporate image. It is a powerful publicity for the company's brand image to communicate with customers in daily work and satisfy customers.

Third, master professional skills and be diligent in on-site observation.

With the continuous development of the logistics industry and the increasing competition, how to do a good job in customer service is also a powerful card to strengthen the brand competitiveness of the company. As service personnel, we should be diligent in observation, think independently, communicate with colleagues on the spot, and strive to continuously improve our professional level. Every excellent service represents customers' further trust in our products.

Fourth, the actual operation is skilled.

I have gained some experience in my past work. My attitude is very important in my work. I want to have a passion for my work and keep a sunny smile, which can narrow the distance between people and facilitate communication with customers. Especially for the service work, positive thoughts and peaceful mentality can promote the progress and smoothness of the work, and good methods and judgments are needed in the service work to make the work go smoothly.

In the first half of the year, I consciously strengthened my study, humbly asked for advice, constantly clarified my working ideas and summarized my working methods. On the one hand, I learn while doing, learning while doing, constantly mastering methods and accumulating experience. To sum up: in the first half of this year, I came into contact with many new things, produced many new problems, and learned a lot of new knowledge and experience, which further improved my ideological understanding and working ability. In my daily work, I always ask myself to proceed from reality, adhere to high standards and strict requirements, and strive to improve my professional quality and moral quality.

Summary of work in the first half of 2022 II

In the first half of 20____, under the direct leadership of the County Urban and Rural Construction Bureau and the business guidance of the Bidding Office of the Municipal Construction Bureau, we successfully completed the following work through the efforts of the staff of the Institute:

First, the first half of the work summary

1, there were 36 bidding projects in the first half of the year, including 3 1, including 23 electronic bidding and 8 paper public bidding; Five items were invited for bidding, and nine items were directly signed. The winning rate reached 100%.

2./kloc-All the bidding for projects above 0/00% quota shall be approved and put on record, and all the bidding for construction projects that meet the requirements of online electronic bidding shall be electronic bidding by quotation.

3. Enriched some bid evaluation experts, and 26 experts in the county have obtained the qualification of comprehensive bid evaluation experts for provincial construction projects.

4. Strictly manage the credit of bidding agency enterprises and strictly control the qualification examination documents and bidding documents prepared by them.

5. The online filing and online locking of the construction project contract management system have been fully implemented.

6, in accordance with the provisions of the bidding report complaints timely acceptance, processing and reply. * * * Four complaints were accepted and all of them were answered.

7. Contact the review of construction drawing design documents in time, and review 46 construction drawings in the first half of the year.

Second, the work experience

1. In the first half of the year, our office actively paid special attention to the electronic quotation bidding, timely implemented the spirit of relevant documents of the provincial bidding office, extracted the bid evaluation experts by online voice, and printed the list of experts after the bid evaluation began, so as to prevent human factors from affecting the bidding results.

2. Now the bidding method is implemented, and the construction unit does not need to calculate the budget quotation, so the online time can be appropriately shortened to about 10 days.

3. The filing materials of some tendering agencies are lagging behind, especially the filing of contracts and written reports. Most paper public bidding and invitation bidding agencies failed to report relevant information in time.

Third, the plan for the second half of the year

In the second half of the year, the scope of project bidding will be narrowed. Our office will organize all staff to learn the new bidding management measures issued by provinces and cities, continue to do a good job in daily supervision of construction project bidding, focus on online electronic bidding industry supervision, reduce the occurrence of arbitrary compression of reasonable construction period and price reduction, and gradually standardize the design and supervision of project bidding. At the same time, actively complete the county key project construction tasks assigned by our bureau.

Summary of work in the first half of 2022 3

Since 20___ years, under the correct leadership of the county party committee, the county government and the county housing and construction bureau, our bureau has made deep plans, standardized procedures, paid attention to the quality of the team, further clarified the working ideas, made pioneering efforts and made practical innovations. The work in the first half of this year is summarized as follows:

I. Effectiveness of work

plan

(1) Regulatory planning and special planning of the main urban area. According to the master plan of Huoqiu County (20__-20__), the detailed planning and special planning and design of the city were carried out. 16 The preparation of the special plan has been completed, and all of them have passed the expert review organized by the Municipal Planning Bureau. 12 square kilometer regulatory detailed planning, 13 special planning and landscape design of sluice ponds around the north and east of the main city have been reviewed and approved by the meeting of directors of the planning Committee, and eight special plans have been approved by the county government executive meeting.

(2) beautiful countryside planning. The planning tasks of the second batch of 36 central villages have been completed, and all of them have passed the evaluation of experts and county planning committees. 13 20____ The planning scheme of the provincial demonstration center village has been reviewed and approved by the meeting of directors of the Planning Commission.

(3) The plan being started. According to the requirements of county planning and construction management, the planning of characteristic blocks in county is being started, and the preparation of special site selection demonstration for waste incineration power plants is being started.

(2) Planning and management

(1) Project site selection, issuance planning and design conditions, and design scheme approval. In the first half of 20 _ _ _, * * held 8 business meetings of the Planning Bureau, 2 special committees of the county planning committee, 7 meetings of the directors of the planning committee, 55 planning and design conditions were examined and approved, 3 planning and design schemes were approved, and 8 projects were selected. Beautiful countryside's planning and design scheme, special planning, Huoqiu No.1 Middle School relocation project and other major projects were approved.

(2) handle "one book and three certificates". In the first half of the year, 7 submissions on site selection of construction projects, 32 construction land planning permits, 54 construction project planning permits and 25 planning verification certificates were issued.

(3) Planning supervision

(1) Do a good job in serving key projects of the county government this year. This year, the county government has arranged a large amount of funds for infrastructure and livelihood projects. In order to minimize the time of planning approval, our bureau actively serves and contacts, and does a good job in the service of various projects as soon as possible while ensuring that there is no shortage of planning approval links.

(2) Strengthen planning inspection. Adhere to the system of regular inspection, and basically ensure a spot check on a regular basis, as well as a large-scale centralized inspection once a month. Problems found in the inspection will be fed back to all relevant units in written form in time, and the relevant units will be urged to make rectification and strengthen supervision in the construction process.

(3) Carry out the inspection of "one book and three certificates". According to the requirements of the Ministry of Housing and Urban-Rural Development and the Provincial Department of Housing and Urban-Rural Development, the distribution of "one book and three certificates" in our county was inspected to strengthen the implementation of urban planning management in various places according to law. Combined with the rectification and clean-up work of the development zone at the beginning of the year, we will focus on checking the planning and management of the development zone, give timely feedback on the problems found, urge the rectification and help put forward rectification measures.

Second, the existing problems and deficiencies

At present, there are 12 employees in our bureau (the director is also the deputy director of the Housing and Construction Bureau), of which 1 person is seconded, which is difficult to meet the current heavy county planning tasks, resulting in low efficiency in handling specific projects; Without sufficient office funds, it is difficult to meet the daily work expenses, and it is also difficult to carry out related business work.

Third, the next step plan:

In the second half of the year, our bureau will focus on the following work:

(1) Complete the approval and filing of county-level regulatory detailed planning and special planning.

(2) Complete the formulation of the planning and design of the characteristic streets in the county and the formulation of the general rules of control.

(3) To guide the preparation of control regulations and related special plans for the sub-urban areas.

(4) according to the objectives and tasks set at the beginning of the year, we will fully promote other work.

Summary of work in the first half of 2022 4

Looking back on the work in the past six months, under the care of the leaders at all levels of the group company, under the guidance of the leaders of the group property corporation, and with the support of the leaders and colleagues of development companies, marketing centers and clubs, all employees have always been driven by the spirit of "five feet", based on the corporate purpose of "being willing, willing and innovative" of the group, inherited the company's fine traditions and carried forward the spirit of loving their posts and being dedicated. The work in the past six months is summarized as follows, and the work in the second half of the year is further planned.

First, the first half of the work summary

Facing the general trend of property management in _ city, under the guidance and care of superior leaders and the efforts of all employees, we have done all the work with full enthusiasm and achieved certain results in all aspects. The following is a summary of the work in the first half of the year:

(1) Work summary of direct service department (Golden Key Service Center). _ _ Service Center is the window of our external service, and its service level is much higher than that of ordinary management office. After the owner moves in, he only needs a phone call, and the Golden Key Service Center of Xinghewan will provide the owner with 24-hour personalized, zero-interference and all-round services. Since the beginning of this year, according to the service concept of the department, around the core of the department's work, according to the work focus and management objectives of the department's annual work plan, various services, management and training have been carried out. In view of the original shortcomings, training and assessment have been strengthened and gradually improved.

1, charged work. The third focus of 20_ is charging. Due to the problems left over from the project, some owners delay or refuse to pay property management fees and some related expenses under various excuses. Golden key service center patiently and thoroughly completes the work of every owner: coordinate all departments in time to solve the problems existing in the owner's room; Visit the owner frequently, understand the owner's needs and follow up in time, and get the praise and recognition of the owner, thus improving the charge rate.

2, the owner (household) satisfaction survey and complaint handling. In the first half of this year, X Service Center closely followed up the first-stage engineering problems and the second-stage restoration work. According to the actual situation, we have made it clear that after the maintenance work is completed, the relevant projects must be accepted by _x service center, engineering service center and construction unit, and the owner can only be notified of the acceptance after the acceptance is qualified, thus reducing the repeated acceptance and complaints of the owner. In order to know the maintenance situation of each household in the past two years, X's service center classifies and counts the maintenance records of each household one by one, so as to facilitate the subsequent work.

3. Acceptance handover work. The second focus of the 20_ year work is the handover of the second and first Weifang. While continuing to do a good job in the delivery of the second phase, we will check the source of 23 suites that have not been delivered in the first phase, including indoor engineering problems and missing accessories. For engineering problems, notify the construction unit for maintenance; For the missing parts, notify the relevant departments to supplement. What is missing at present is mainly Dege, and a letter has been sent to inform the development company to purchase and supplement as soon as possible.

4, engineering repair work. The second phase of repossession is proceeding normally. For some units that have completed the repair work, the owners have been informed to accept the second phase of repossession. At present, 1 13 households have been reclaimed for the second time. Due to the reasons of some construction units or the owner's own problems, the maintenance work of some units lags behind, leading to complaints and claims from the owner. While trying to coordinate the relevant construction units to do the repair work as soon as possible according to the handover standard and the owner's requirements, the headquarters also actively communicated and coordinated with the owner to obtain the owner's understanding. Some owners gave up their claims, while others greatly reduced their claims and achieved good results. Since March this year, the work of the joint team has been restarted, which has played a good role in the negotiation and confirmation of owners' claims in the first and second stages.

5. Community activities. In the first half of the year, in addition to solving the urgent needs of the owners and providing them with good services, developing community activities suitable for the owners is also an important factor of the _x service center. A series of community activities with the theme of "Gathering _x and * * * Enjoying the Year of China" were carried out respectively: Spring Festival Owners' Gala, Spring Festival greetings and Lantern Festival quiz; On Children's Day on June 1st, a community activity of "Beautiful _x, Happy Children's Day" was held. These activities have been positively responded by the majority of owners, and the owners have responded well, which has also increased our confidence in doing community activities well. At the same time, according to the needs of the elderly owners, in the case that the facilities and configuration of the owners' activity room have not been solved, we try our best to arrange training and activity venues for them, and arrange employees to serve as English teachers to take English classes for the elderly owners, which has been well received by the elderly owners. After the Wenchuan earthquake, the owners were mobilized in time to carry out charitable donation activities, and a total of RMB 70,260, US$ 5,200 and HK$ 5,000 were received from the owners.

(II) Work Summary of Indirect Service Department (Safety Management Department, Sanitation Department and Engineering Department) In the first half of the year, the indirect service department firmly grasped their respective responsibilities, and with the care and support of leaders at all levels of the company, all employees of Safety Management Department, Sanitation Department and Engineering Department carried forward the spirit of "hard work", overcame various difficulties, and successfully completed the work in the first half of the year with high quality and strict requirements.

1, safety management department (public security management, traffic management, fire management, etc. The main work of the safety management department is to do a good job in the "three management" of public security management, traffic management and fire control management. In the first half of this year, the safety management department emancipated its mind and sought truth from facts. There were 0 public security incidents, 0 criminal cases 1, 0 theft incidents and 2 fire accidents in the owner's home 1, which have been handled.

1. In terms of public security management, since June 65438+ 10 this year, management has been strengthened and a number of management schemes have been formulated. During the renovation of the park, * * * captured two thieves and saved the company nearly 20,000 yuan in economic losses. The concierge distributed newspapers and letters to the owners for about 140 times, pushed articles for the owners for about 1000 times, and cooperated with relevant departments to carry various furniture and other articles for the owners for about 70 times. In view of the special period of the Spring Festival, the notice plan 1 copy was issued to ensure the safety of the company's property and site property during the Spring Festival, and there was no loss or theft.

Second, in terms of traffic management, since June 5438+ 10, the company has done a good job in charge management of vehicles entering and leaving underground parking lots in strict accordance with the Beijing Motor Vehicle Charge System (Provisional), and increased the supervision and registration management of vehicles entering underground parking lots and parked in the middle of residential areas, with more than 20 inspections per day, more than 600 inspections per month and more than 3600 inspections per half year. Through hard work, traffic conditions have also improved. In the past six months, traffic accidents occurred in the community 1, and the traffic control department handled it 1.

Third, in the fire management work, from June 65438 to 10, the company conducted a comprehensive inspection of the fire equipment in the residential building for six times, made records, and closed the management with 495 self-adhesive seals, effectively putting an end to fire accidents.

2. Environmental Maintenance Department (Greening and Maintenance, Sanitation and Cleanliness)

First, in the greening and maintenance work, two Chilean honey palms were carefully maintained in the insulation greenhouse of Changyuan in spring, and the indoor and outdoor dry and wet temperatures were regularly sprayed, heated and recorded every day until the greenhouse was demolished in April. In addition, about 250,000 seedlings of various ground cover plants were replaced and planted in the whole park, with lawn10.2 million square meters, and 5,000 pots of green plants were placed in each room, thus ensuring the green environment of the park, sales centers, clubs and apartments. In order to fully cooperate with the third-phase sales, we worked overtime, and changed some seedling varieties in Yuen Long and Changyuan according to the actual surrounding terrain and seedling growth habits. Moreover, in the maintenance work, fertilization, spraying and even watering are the right medicine.

Second, in the cleaning work, firstly, the staff should be trained, and inspectors should be sent every day to supervise and follow up the sanitation and cleanliness of each area of the overseas cleaning company, supervise and correct its unreasonable operation, solve problems in time when found, and promote its cleaning level and service awareness to meet the company's standards and requirements. Through hard work, the paid service group * * * completed _x paid service orders in the first half of the year, resulting in a cost of __x yuan, and completed the cleaning of _ _x sets of vacant houses/time, resulting in a cost of _ _ yuan, resulting in a total cost of _ _ yuan.

3. Engineering Department (engineering service, engineering maintenance). In the first half of _ _ _ _, with the support and cooperation of other brother departments and the efforts of all the staff in the department, the engineering department successfully completed the two major tasks of engineering service and engineering maintenance, ensuring the normal operation of all equipment, facilities, water, electricity and gas in the community and the smooth progress of engineering emergency repair.

The first is engineering services. As of X, X, X, the first phase of * * * issued _ project repair opinions, of which _ have been completed and _ are being followed up; _ sets have been delivered in the first stage * * *, but _ sets have not been delivered; _x sets have been delivered, _ sets have not been delivered, and _ copies of various documents have been issued in the second phase; Complete various visa forms _x copies. Organize _ engineering maintenance meetings and _ departmental meetings, and coordinate the completion of acceptance and visa settlement after various engineering maintenance; Handle the correspondence documents of various construction units.

The second is engineering maintenance. We painted lampposts and electric manhole covers, and timely inspected and maintained all waterscape nozzles, lighting facilities, high-level water supply pump room and fire pump room of S5 boiler room, ensuring the normal operation of waterscape and peripheral lights in the park. And take the way of on-site service, in the first half of the year 1 1, more than 5000 maintenance orders were completed. At the same time, the daily maintenance work of the second and third phase model houses is also being carried out in an orderly manner.

(3) Work Summary of Logistics Support Department (Administration and Personnel Department and Finance Department)

In the past six months, the administrative personnel department and the financial department have been adhering to the business philosophy of "dedication and innovation", focusing on "serving the overall situation, giving full play to the advantages of comprehensive coordination and improving the company's administrative execution", keeping up with the company's deployment, and through the joint efforts of all staff, they have successfully completed various management services, laying a solid foundation for the next work.

1, Administration and Personnel Department (procurement management, administrative affairs, personnel management, corporate culture construction, etc. )

First, strengthen basic management and improve various rules and regulations. In the first half of the year, we strictly implemented the work standard of ISO900 1, conscientiously studied and implemented the new labor law from the daily management, and recruited talents through extensive publicity. And by standardizing the attendance system, do a good job in personnel file management and file management, further standardize the work system and further strengthen the basic work.

The second is to publicize widely and strengthen the construction of corporate culture. In order to strengthen the corporate culture construction of the company and enrich employees' spare time, the company designated a special person to be responsible for the editing of the property publicity column, completely revised the voice of the property, repositioned it as a community cultural service, introduced the latest developments of the company to employees, publicized and popularized Olympic knowledge, and enhanced the sense of trust and belonging to the company.

The third is to strengthen cost control and ensure logistics work. In purchasing, the company has always adhered to the principle of "cutting costs, reducing costs and improving efficiency", formulated a systematic purchasing management system and purchasing plan, and required buyers to strictly abide by purchasing procedures. At the same time, ensure the timeliness of material procurement. After purchasing materials in place, strictly implement the relevant warehouse management regulations and material distribution process.

2. Finance Department (finance and other auxiliary related management work). Over the past six months, under the leadership of the manager, financial work is still going on in a tense and orderly manner. While constantly improving working methods, with the care and help of leaders at all levels, all the work was successfully completed. And in the cashier, fees, asset management and other aspects of the work have made great breakthroughs to ensure the normal operation of the company's work.

Second, the existing problems

Looking back on the work in the past six months, it is gratifying that we have carried out all the work actively, seriously and steadily in strict accordance with the company's deployment requirements and achieved certain results. However, while affirming the achievements, we should also face up to the problems existing in the work, which are mainly manifested in:

(1) Problems in business development. At present, there is still a mismatch between the existing services of our company and the actual needs of the owners, especially due to the heavy maintenance workload, long construction or material preparation time, construction delay, repeated maintenance and other reasons, which has seriously affected the further improvement of our service quality.

(2) management issues. From a macro perspective, our strategic planning needs to be further strengthened. At the same time, the control of key management links is not in place, and the feedback and implementation of ISO implementation effects need to be further strengthened. From the microscopic point of view, first, the interrelations between departments, property companies and development companies, and construction parties need to be further strengthened; Second, there are institutional defects or lack of supervision between processes, which affects the improvement of work efficiency; Third, there are conflicts between the management systems, work arrangements and processes of various departments;

(3) Quality awareness of employees. Urgent owner service awareness, zero interference service awareness, environmental maintenance awareness, safety awareness, energy saving awareness, cost control awareness, etc. For example, the implementation of the service concept of on-site maintenance by engineers, and the feedback consciousness of public facilities damaged by security patrols. It needs to be further strengthened. There is still a big gap between the overall quality and working ability of employees and the requirements of first-class property management companies, which needs to be further improved.

Summary of work in the first half of 2022 5

A work of community security is about to enter the second half of the year. Looking back on the security work in the first half of this year, I also feel a lot. At the same time, I also did some security work seriously. The work is summarized as follows.

The most important work in the first half of the year is also epidemic prevention and control. In order to do a good job in prevention and control, our security guards also do a good job in ensuring the safety of the community, from the initial disinfection, temperature detection, control of personnel access, to the later personnel registration. We have also done a good job to ensure that there is no epidemic in the community, and we have also prevented some possible situations. The communication with the owners is also smooth, and everyone is very cooperative. During the epidemic, I also know that everything we do is to ensure everyone's safety, so we are very strict and don't relax our requirements. Every time we check and register, we also try our best to solve the difficulties encountered by the owners during the epidemic, such as sending and receiving parcels and purchasing daily necessities. We also arrange special personnel to handle it, and at the same time, we also disinfect it before releasing it.

In addition to prevention and control work, I also do patrol work in my daily life. After the epidemic has stabilized, access has been relaxed, but our security guards will also remind us to avoid it as much as possible and not to go to crowded places. Remember to bring a spare mask when you go in and out. Sometimes the owners have any needs, we will deal with them in time, such as forgetting to bring a mask when going out, or needing some help, we will deal with them to better serve the community. We also ensure the safety of the community and avoid theft. At the same time, fire-fighting equipment will be inspected regularly, and some fire-fighting equipment will be updated in time. Doing daily work well also ensures the safety of the community. As a security guard, I have gained a lot in my work in the past six months. This is the first time for prevention and control work. It can be said that I have gained a lot from it and also gained some epidemics.

Although there is no epidemic in our region at present, there is still some work to be done to prevent the epidemic from happening again. At the same time, the security work can also be handled well. Personally, I feel that my contribution is worthwhile at work, which has been affirmed by the owner and accumulated a lot of experience. In the second half of the year, they will continue to do their own security work.

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