How to Do Fine Property Management

Fine property management service is a systematic project, the premise of which is to have a high management foundation, management ability and service level. It is impossible for an enterprise with loose and imperfect basic management to provide refined management services. To improve the quality of property service, we must focus on all aspects and links of basic management, so that owners can live in a normal state of convenient and tidy work and life, and public security and stability, and then owners can pay attention to whether they can enjoy a higher level of colorful community cultural life or comprehensive commercial services.

Since the development of property management for 25 years, the quality and content of property management services have shown a trend of homogenization, popularization and popularization. The level of property management services is still mainly reflected in the management effect of various basic projects, and the satisfaction of owners is always the most important standard to reflect the quality of services. However, extensive property management services can no longer meet the owners' increasingly "critical" vision and requirements as property management consumers. In order to achieve sustainable development, ensure that projects are not lost and further enhance brand awareness, property service enterprises must start with refinement and improve their own basic management level. For example, at present, the basic management of some large property management enterprises has not adapted to the long-term construction and sustainable development of enterprises, and there is a sharp contradiction between the growing scale and the increasingly backward and lax management. The management mechanism, incentive mechanism, competition mechanism, restraint mechanism and monitoring mechanism of enterprises need to be further improved and standardized. Most enterprises have not yet established a sound risk early warning mechanism. If the financial risks cannot be reflected in time, the use and management of housing maintenance funds are prominent. Insufficient understanding of management risk, service risk and disaster risk. For example, the parking lot is flooded, property is stolen and so on.

As a key step in implementing refined services, basic management needs to be upgraded to the strategic level. Therefore, it is necessary to comprehensively strengthen enterprise management infrastructure, dredge enterprise management channels, extend enterprise management tentacles, standardize enterprise management behavior, lock enterprise management chain, improve a series of "basic laws" on enterprise management and property services, sort out and review various rules and regulations and operational procedures, supervise the implementation of relevant links, plug management loopholes, eliminate service blind spots, and comprehensively consolidate enterprise basic management.

Organizational system is the guarantee.

Property management services are relatively permanent and fixed, which requires management services to pay more attention to the unity and stability of daily services. Without scientific organization, institutional processes and unified standards and norms, it is difficult to achieve refined services. In fact, the refined management service of property management is the standardization, tabulation, standardization, dataization and theorization of property management service.

From a practical point of view, the standardization of property management services is mainly reflected in the establishment and improvement of property management rules and regulations, including the establishment and improvement of property management enterprise rules and regulations, so that property management services have rules to follow. Only in this way can the operation be more standardized and standard, and the successful practical experience of management service can be transformed into more advanced property management theory. On the other hand, advanced property management theory can be used to guide the revision of management service practice.

The so-called tabular property management is the main way for enterprises to implement standardized management. Transforming the system into tables is an important way to realize the system. Simple and clear, easy to operate, it is easy to turn institutionalized things into practical things. Data is the realistic embodiment of enterprise standardized management. Only data can best reflect the results. Whether institutionalized or tabular, only data can finally reflect standardized management. Data can best reflect achievements and express results. Theorization is the actual achievement of speeding up the standardized management of enterprises. On the basis of data, a higher theoretical system can be formed, and the theoretical innovation and institutionalization can be continuously improved. The refined service of property management is a process of standardization, standardization, institutionalization, proceduralization, tabulation, data and theorization.

Therefore, in daily property management services, it is necessary for enterprises to introduce ISO9000 international service quality system to control the practice of property management services, which is also an effective way to refine property management services. It contains various systems, principles and schemes, which, as the operating rules or guiding documents of various businesses, realize the proceduralization of the management process and the indexation of the effect by standardizing the whole operation process and even every link, so as to achieve the purpose of refined management services.

Intensive management is the source.

Over the years, the property management industry has long advocated management and service, but there are few business problems involved. This phenomenon is caused by the factors of society, owners and developers, as well as the deviation of property management enterprises' own understanding and strategy. It is true that management and service are the basic products provided by property management enterprises to owners, and also the value and market foundation of property management enterprises. However, providing high-quality management and services should be a means for property management enterprises to operate and compete. As an enterprise, the property management service company should take management as its basic behavior. Only by operating according to law and obtaining legitimate profits can we fundamentally solve the power source for the survival and development of property management enterprises. Achieve the goal of paying equal attention to social benefits, environmental benefits and economic benefits and achieving healthy and stable development.