Provisions of Civil Code on Property Management Companies

Legal analysis: entrusted by the owner, the realty service enterprise or other managers manage the buildings and their ancillary facilities within the building division according to the relevant realty service contract, accept the supervision of the owner, and answer the owner's inquiries about realty service in time. The realty service enterprise or the residual manager shall implement the emergency measures and other management measures implemented by the government according to law, and actively cooperate with relevant work. The property management company shall regularly disclose to the owners the service matters, the persons in charge of the property, quality requirements, charging items, charging standards and performance, as well as the use of maintenance funds and the operating income of some owners or report to the owners' committee.

Legal basis: Article 285 of the Civil Law of People's Republic of China (PRC), a realty service enterprise or other manager shall, on the entrustment of the owner and in accordance with the provisions of the third part of this Law on realty service contracts, manage the buildings and their ancillary facilities within the building division, accept the supervision of the owner, and promptly answer the owner's inquiries about realty service. Property service enterprises or other managers shall implement emergency measures and other management measures implemented by the government according to law, and actively cooperate with relevant work.