What responsibility does the property management company bear?

The responsibilities of residential property companies mainly come from the provisions of the property service contract, and the main responsibilities and obligations are:

1, community security work;

2. Maintenance of property;

3. Integrated services;

4. Maintain the legitimate rights and interests of the owners, provide necessary paid services, and strive to solve problems for the owners.

1. What if the owner fails to pay the property fee?

1, find out the reason why the owner is in arrears with the property fee through telephone inquiry, door-to-door visit and other forms. If the problems reflected by the owners are real and can be solved within the capacity of the property service enterprises, they should actively solve the problems for the owners until they are satisfied.

2. After solving the problem, if the owner is still unwilling to pay the property fee, he can send a reminder notice of the property fee while further communication, give him sufficient time to consider whether to pay the property fee, and publicize the list of people who refuse to pay the property fee in a prominent position in the property management area.

3, the establishment of institutions and staff arrears Chao Gu system, will not support the property management work and the list of unpaid property service fees Chao Gu to all units, and urge them to cooperate with the property management work and pay property fees as soon as possible.

Second, the consequences of being sued for defaulting on property fees:

1. The owner shall pay the property service fee according to the property service contract. In violation of the property service contract, the property management enterprise fails to pay the property service fee within the time limit or refuses to pay the property service fee without justifiable reasons, the owners' committee has the right to urge it to pay within a time limit, and the property management enterprise may bring a lawsuit to the people's court.

2. If the owner refuses to pay the property fee without justifiable reasons or fails to pay it to the property service enterprise within a reasonable time after being urged in writing, the people's court shall support it.

3. The property service enterprise has provided services in accordance with the contract and relevant regulations, and the people's court will not support the owners only because they have not enjoyed or accepted relevant property services.

Third, how long can the property fee generally be delayed?

1, the property fee can be owed for up to 3 years.

2. Because the property fee is not paid within the three-year limitation period, the property can file a lawsuit at any time, requiring the owner to pay the property fee and compensate for the losses.

If the defendant does not pay the property fee, the court will mediate first. If the mediation fails, the owner will be awarded compensation. If the owner refuses to perform, the property company may apply for compulsory execution.

Legal basis:

property management regulations

Forty-sixth property service enterprises should assist in the safety work within the property management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work. The realty service enterprise shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens.