Excuse me, which department does the community elevator complain to?

1. Which department should handle the elevator fault property complaint?

1, the elevator fault property does not handle complaints to the property office of the housing management department or to the special bureau of the Quality Supervision Bureau. If within the warranty period stipulated by the state, the development and construction unit shall be responsible for property maintenance. After the expiration of the warranty period, the property owner is responsible for the repair and maintenance of the exclusive part. The elevator belongs to special equipment and belongs to * * *. * * Someone may entrust a realty service unit or other managers to manage the special equipment, and the trustee will fulfill the obligation of specifying the user of the special equipment and bear corresponding responsibilities.

2. Legal basis: Article 35 of the Regulations on Property Management.

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract.

The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Article 11

The following matters shall be decided by the Owner * * *:

(a) to formulate and amend the rules of procedure of the owners' congress;

(2) Formulating and amending management regulations;

(three) to elect the owners' committee or replace the members of the owners' committee;

(four) the selection and dismissal of property services companies;

(five) to raise and use special maintenance funds;

(six) the renovation of buildings and their ancillary facilities;

(seven) other major matters related to the management of * * * and * * *.

Second, what is the responsibility of the property management company?

1, property maintenance management;

2. Property equipment management;

3. Property environmental management;

4. Property management safety;

5. Liaise with the government and public institutions on public facilities.