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What conditions and qualities does a qualified property management project manager need?
A qualified property management project manager should have the following conditions and qualities:
A project manager should have the most basic and necessary moral qualities. Because the project manager has noble quality, he will certainly derive many measures and influences that are beneficial to the development of the enterprise. For example, appointing people on their merits and making good use of talents will greatly enhance the core competitiveness of enterprises; Being a teacher and being open-minded, the affinity of the team will inevitably increase; Loyal to their duties, conscientious, enterprises can win steadily, thriving and so on. Some project managers simply pursue quota targets, leave quality management behind, or take a hostile attitude towards the supervision and management of the company. The promise to the user is not fulfilled or the attitude is bad, which leads to distrust or even dissatisfaction of the owner; Some project managers ignore relevant laws and regulations and company interests. There are countless examples of project managers absconding with money to bring economic losses and negative effects to the company, which further illustrates the importance of project managers' professional ethics.
2. The project manager should have a certain cultural quality and considerable professional quality. This is the crystallization of the project manager through long-term hard study and repeated practice. It is the foundation for the project manager to carry out enterprise decision smoothly, with pioneering spirit, certain cultural accomplishment and considerable professional quality, and it is an important hardware that a qualified project manager should have.
The following three aspects can reflect the professional quality of the project manager when operating the project.
(A) timely and effectively do a good job of early intervention, with a view to saving money for developers and reducing future management troubles.
(2) Carefully organize and comprehensively manage the owner's occupancy, decorate with high standards, create a safe, comfortable and orderly living environment to welcome the owner's occupancy, and protect the community from being damaged by secondary decoration.
(three) according to the law, standardize the operation, adhere to the daily work.
3. The indispensable personality factor of the project manager. The author thinks that a successful project manager must also have personalized qualities. Because the formation of corporate culture and team spirit is closely related to the personal style of the project manager. The personality of the project manager is not stubborn, but different from others' work style. Such as strength, characteristics, courage, originality, reverse thinking and so on. The personalized factors of the project manager will affect the www.ohmymg.com of the team, which will bring endless impetus to the development of the enterprise.
In addition, the author believes that the project manager must also have five abilities:
First, decision-making ability. The project manager must be an excellent decision-maker within his authority, and he can quickly understand the rich connotation of the decisions made by the company. Project management is a complex system engineering, which covers security, greening, cleaning, facilities and equipment maintenance, financial management, human resource management and many other contents. It also has business relations with developers, owners' committees, owners, industry authorities, police stations, street offices, neighborhood committees, water, electricity, gas, optical fiber companies and other relevant departments, with many clues and wide contact areas. If the project manager does not have excellent decision-making ability, dare not make decisions, do not know how to make decisions, rely on the boss for every detail, or make decisions blindly and rashly, it is doomed to failure.
Second, execution. The project manager must be a doer. Execution is the bounden duty of the project manager. Once the company's decision is made, the project manager must concentrate, organize and implement it carefully; Rationally allocate and optimize the human, financial, material, technical and other elements needed for the combination project, and constantly adjust the decision according to the changes of the project.
Third, organizational ability. The executor of the project should be like a director and conductor, who is in front of the stage, who is behind the scenes, who should play what role, how to coordinate various musical instruments, how to complete a masterpiece or play a harmonious symphony; As a project manager, we should be brave enough to take responsibility, take the overall situation into account, make proper arrangements, give full play to our talents, improve the system, be efficient and lean, and make the whole team forge ahead towards the set goals until the expected results are achieved.
Fourth, coordination ability. The author believes that the highest level of management is to achieve harmony and let every employee work happily. Coordination is to realize the beauty of this harmony. The project manager shall accept the guidance and supervision of the company leaders and relevant functional management departments, and coordinate various relationships with relevant cooperation departments and other management offices; Be good at uniting team members and keep good communication with subordinates. Without the unified coordination of these relations, the project manager will not be able to get the support from all sides and the work will be difficult to carry out.
Fifth, the ability to innovate. In order to improve the sustainable development ability of property management enterprises, project managers must have the innovative ability to challenge themselves. If the project is to develop, it is necessary to reform and innovate, break through stereotypes and create new ideas, new ideas and new management models. Only when the project manager has strong innovation ability can he give new vitality to the project. So, how can we become a qualified project manager?
First, the author has always agreed with this view: project managers are made, not learned; It was brought out, not taught. ? Being a qualified project manager depends mainly on doing rather than learning. Explore in practice and do down-to-earth work in the front line of management. Of course, learning is also very important. If you don't study at all, you can be a project manager. But it is absolutely impossible to get a project manager if you only learn and don't do it. Study hard and be willing to work, and you may become an excellent project manager. Most people engaged in property management are young people. I remember a sentence in my university speech: Young people are never too late to work, but it is too late to talk and not practice, even if they are young? .
Second, the project manager should focus on enterprise management. Enterprises aim at maximizing profits. To do business and projects, we must first make money, and let the business win, so that we can win. The project manager should keep in mind that personal value is realized through the platform of enterprise. Only when income is generated, money is earned, performance is improved, and enterprises are profitable can individuals win; Of course, when the enterprise develops, its own value will be realized from the return. ? Honor comes from dedication, innovation comes from initiative, trust comes from loyalty, and return comes from investment? Isn't four sentences the best interpretation of the dialectical relationship between individuals and enterprises?
Third, a qualified project manager must be? Grasp management and management at the same time, and both hands should be hard? Experts and capable people. The project manager is the project manager, who is committed to management and pursues the maximization of profits for the projects under his jurisdiction. So, he must be right? Management science? Familiar with all aspects of knowledge, such as financial management, administrative management, quality management, leadership, human resource management, etc. Should be an expert.
In property management, service is the product of property management enterprises. We often associate service quality with service level, and the one with high service quality is called high management level; Poor service quality is called poor management level. In fact, quality is the symbol of property management services, while the level is the embodiment of the management ability of property management enterprises. Therefore, attaching importance to product quality and improving management ability is an important goal that property management project managers should pursue at present, and the quality of property management service is the key to the survival and development of enterprises.
Fourthly, a qualified project manager must be the core that can infect and drive everyone around him, and the spiritual leader of the project. He is always upright and positive. He deals with many difficulties every day, but he seldom complains, does not avoid contradictions and is not afraid of difficulties. They regard the contradictions and difficulties they encounter as opportunities and challenges, and improve their talents through solving them; He is also an motivator, knowing the needs and desires of his subordinates, being good at affirming their achievements and creating conditions to help them solve contradictions and difficulties. In particular, he should be brave enough to take responsibility, not shirking or giving in.
Fifth, a qualified project manager must be an example to learn from. Today's society is an era of highly developed information and knowledge explosion. Property project managers must have the characteristics of learning quickly and learning from others' strengths to adapt to the ever-changing modern technology and changes in management mode. The management and service process of property management projects is a process of continuous learning, research and innovation. Whoever learns well, learns thoroughly and summarizes deeply will take the lead in the fierce market competition.
Sixth, a qualified project manager must be an expert in fine management. Nowadays, the competition in the property management industry is fierce, and the service requirements of owners are increasing day by day. Detail service has become the key to the success or failure of the service industry. So, can refined management be done? It is a basic and important link to test the professional quality of project managers. A good professional quality of paying attention to details can't be developed overnight. It requires the project manager to have strategic vision, rigorous work style, skilled professional skills and long-term perseverance. Looking forward to the future, China has the largest property management and service market in the world, and project managers will surely make greater achievements in the new round of property development and realize their own value! ;
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