Who can tell me what is community value-added service?

I am a property manager who serves Country Garden. I usually provide some life-like community value-added services to owners in need, such as life group purchase, car service, house short rent service and insurance service. We had an epidemic here before, and many owners were asked to be isolated at home. The owner directly orders some daily necessities in Country Garden Service APP, and we will deliver them to their door. This is also a value-added service. In short, it is most important to let the owners live in peace of mind and satisfaction.