How to design the performance appraisal of property managers, security guards and waiters?

I just learned performance appraisal these days, so I'll show you my own little stupid pen:

Performance management evaluation form:

It is generally recommended to combine qualitative and quantitative assessment. For example, subjective evaluation can be combined with objective work efficiency evaluation. Subjective evaluation can include supervisor's evaluation, peer's evaluation and subordinate employee's evaluation. Objective work efficiency evaluation includes work completion, overtime work and self-improvement of professional skills.

General quantitative assessment content:

(1), basic part:

(1) post performance: the quality and efficiency of work completed on weekdays, post workload, overtime intensity, etc. Evaluation by the department head;

(2) Familiarity with job responsibilities: whether you are familiar with job responsibilities and master relevant laws, regulations, systems and policies of the state and industry;

3. Work attitude: whether the attitude towards work on weekdays is correct, whether you abide by the company system, obey the arrangement, get along well with colleagues, and report to your superiors in time if there are problems;

④ Coordination and communication ability: the ability to coordinate and solve problems with colleagues in the same department and brother departments on weekdays.

⑤ Work discipline: whether to abide by the post work discipline, whether to ignore the work discipline and go its own way.

6. Cost consciousness: whether there is a consciousness of saving costs and whether there is a deliberate waste of labor and materials.

(2), professional skills assessment:

If the basic part of the assessment is compared to the assessment of whether an employee can go to work on time and complete the post tasks, then the professional skill assessment is to assess whether the employee can keep his position and shine. Because as an employee, you can't just think about finishing the work, but also consider how to finish the work faster and better. It took three hours to complete a task today, so can it be completed in two hours in a few days? Therefore, it is necessary to evaluate the professional skills and working ability of employees. At the same time, professional skills assessment is also an important way to find talents.

Popular vocational skills assessment includes:

(1), the richness of professional knowledge and professional work experience;

(2) Innovating working ideas and methods, and summarizing daily work experience into theories for others to learn;

(3) Clear orientation of working ideas;

(4) the strength of decision-making and execution ability;

⑤ The strength of adaptability and understanding.

When applied to property management, the assessment of property managers mainly focuses on service attitude, followed by familiarity with the policies and rules of the industry and the company, as well as the efficiency and quality of the work completed. According to the specific job responsibilities of each type of work in your company, based on the score, different types of work have different emphasis.

I hope it helps you. We'll discuss it if there are any questions!