Vanke's Three Most Afraid Complaints

2. Report to the housing management department.

If you are not satisfied with the property, you can also report it to the local real estate administrative department. This is the most direct and effective solution, especially in terms of service. Because the real estate administrative department belongs to the superior leaders of the property, it is very reliable to choose them to complain.

3. Apply for court proceedings

If the problem is serious, but the property management company does not deal with it. Then you can go to court at this time. However, the premise is that the owner needs to prepare all the materials, otherwise the success of the lawsuit will be very small.

The most effective way to complain is to directly call the complaint telephone number of the relevant department of market supervision, that is to say, directly call 123 15 to make a complaint. After calling 123 15, directly explain the problem you need to complain to the other party and understand your demands, then your problem will be solved within three working days, and this is a formal complaint channel, so you can rest assured that your personal information will not be unsafe.

Business operators who provide goods or services under any of the following circumstances shall bear civil liability in accordance with the provisions of other relevant laws and regulations, except as otherwise provided in this Law:

(a) The goods or services are defective;

(two) the goods do not have the performance that the goods should have and are not explained at the time of sale;

(three) does not meet the commodity standards indicated on the commodity or its packaging;

(four) does not meet the quality conditions indicated by commodity descriptions, physical samples, etc.;

(five) the production of goods explicitly eliminated by the state or the sale of invalid or deteriorated goods;

(six) the number of goods sold is insufficient;

Legal basis:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 7 Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services.

Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.

Article 8 Consumers have the right to know the real situation of the commodities they buy or use or the services they receive.

Consumers have the right to require business operators to provide prices, places of origin, producers, uses, performance, specifications, grades, main ingredients, production dates, expiration dates, inspection certificates, instructions for use, after-sales services or the contents, specifications and expenses of services, etc. according to different conditions of goods or services.

Article 9 Consumers have the right to choose their own commodities or services.

Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services.

Consumers have the right to compare, identify and choose their own goods or services.