What are the common control methods in property management?

(1) supervision and inspection method. The supervision and inspection method is to supervise and inspect the quality of each post and link of management from top to bottom, and take corrective measures in time for problems found in supervision and inspection. Supervision and inspection is the most widely used supervision method for all property management companies.

(2) Report control method. Report control and supervision and inspection are two different methods. Supervision and inspection is top-down information feedback and control, and reporting control is bottom-up information feedback and control. The report itself is a kind of control over the reporter. You must grasp the situation, be responsible for the authenticity of the report, and propose solutions to the existing problems.

(3) Statistical analysis. Statistical analysis is to use mathematical statistics to analyze the changes of management quality, find existing problems and put forward solutions, so as to control management quality at a reasonable level. For example: customer check-in statistics, customer consultation statistics, etc.

(4) Competitive incentive method. Market is a kind of competition, so is management. Only in the competition can we really control the quality of management. In property management, comparison and competition are implemented, so that good services can be displayed in front of everyone, and poor services can also be displayed in front of everyone, and competition has created pressure. This kind of pressure is a kind of control, which promotes each other and is unwilling to lag behind under pressure.

(5) Information monitoring method. Information technology control is a method to control management quality elements by using modern computer network technology. The birth of intelligent building has brought earth-shaking changes to management. People can clearly see the operation of all kinds of equipment in the monitoring room, and all kinds of meetings, reports, instructions and approvals can be conducted online.

(6) Summarize the improvement methods. It may be difficult for people to understand that summary is a means of quality control, but if we jump out of the usual formalistic cycle of monthly summary and annual summary and carefully think about its original intention, purpose and the effect that should be achieved, we can think that the use of this form of summary is actually a very important means of management quality control.