What department or channel can I find to complain about the property and urge it to be repaired as soon as possible? Thank you.

1, look at the wall. First of all, carefully check whether the wall of each room is flat, whether there are cracks on the wall and whether there are cracks on the roof (no cracks are the best, and cracks depend on what kind of cracks). Generally speaking, cracks parallel to beams are common quality problems at present. Although there are quality problems, it basically does not hinder the use; If the crack is at an oblique angle of 45 degrees to the corner, or even perpendicular to the beam, it means that the house has serious settlement and serious structural quality problems. Including whether there are cracks in doors, windows, balconies and other parts (balcony cracks are dangerous).

Whether there are pits on the interior wall and top of the house. This kind of pockmarked is called "lime explosion point", which is caused by the lime water not being cured for enough time. If there is a pit, it will bring great adverse effects to the interior decoration. ) If the ceiling part of the wall is raised, tap it with a small hammer to see if there are any empty drums. Are there any special inclinations, bends, waves, protrusions or depressions on the walls and ceiling floors?

2. Look at the ground. Carefully check whether the floor is flat or not, and whether there is hollowing, cracking and sanding on the ground. If there is an empty drum, we must instruct the relevant personnel accompanying the house inspection to repair it as soon as possible.

Step 3 check the horizon. Checking the horizontal line is to measure the horizontal error between the indoor floor farthest from the door and the floor inside the door. Testing this can also reflect the building quality of the developer in many cases. Because as the owner, it is impossible to accept the main structure. Then the quality can only be seen from these details. The measurement method is also quite simple. Fill the transparent water pipe with water. Draw a sign at the entrance of 0.5m or 1m above the ground. Then adjust the water level of the water pipe to this marked height and find someone to fix it in this position. Then move the other end of the water pipe to the room farthest from the door. Look at the height of the water pipes there and make a sign. Then measure the height of this sign from the ground with a ruler. These two height differences are the elevation difference of the house. You can also measure the level difference of the whole house by analogy in this way.

Generally speaking, if the difference is about 2 cm, it is normal. If it goes beyond this range, you should pay attention!

4. Check the water seepage. (It is best to inspect the house before delivery and the day after heavy rain. At this time, if there are problems with the wall, it is almost inevitable. In particular, it is necessary to check whether there are water stains on some walls, especially some gables, kitchen and bathroom tops, external walls and other places. If there is water stain, it means there is water leakage, so we must find out the reason as soon as possible. Top floor residents should check whether there is water leakage on the top floor. (Pay special attention to whether the toilet ceiling is painted or moldy. Whether there are water stains and cracks at the junction of wall and corner).

5. Try doors and windows. Because it is a new house, there will be some dust and construction waste on the door and window tracks. Don't be impulsive. Pull doors and windows with brute force. If you feel blocked, just take a closer look and then you can see it with a broom.

Check the security door (ask the developer to provide the security door quality inspection report! Whether the unqualified door investigated by the quality inspection department is too tight or too loose (whether the door gap is too large), whether the door insert is too short, whether the four sides and corners of the door are flat, whether the door switch has special noise, whether the door is damaged, whether the cat's eye is normal, whether the vision is clear, whether the doorbell is normal, whether the button is firm, and whether the switch of the security door has obstacles, such as touching the wall and fire box. Whether the internal doors (if any) are regular. Whether the intercom system is normal and whether the unit door can be controlled to open.

Whether the window switch is flexible. Whether it can be locked, and what is the wind and sound insulation effect. Whether the window is deformed, consistent with the wall, whether there is a gap between the window and the concrete, whether the lock is normal, whether it can be locked, whether it is flexible, whether the glass is in good condition, whether it is flat, clean and bright, whether there is water stain under the windowsill (if possible, the window leaks), and whether the sealing strip is complete and firm. Whether the balcony guardrail is firm.

Safety glass must be used in the following parts:

(1) External windows of buildings with 7 floors or above.

(2) Floor-to-ceiling windows with an area greater than 1.5m2 (the boundary between the transparent part of glass after glass framing and the opaque part covered by glass installation materials) and less than 500mm from the final decoration surface.

(3) Curtain wall (except all-glass curtain wall).

(4) Inclined assembly windows, various suspended ceilings (including skylights and lighting roofs) and suspended ceilings.

(5) Sightseeing elevator and its shell.

(6) Indoor partitions and screens.

(7) Stairs, balconies, railings and guardrails in the platform corridor.

(8) Floor bearing pedestrians.

(9) entrances and exits of public buildings, halls and other parts (including 1, door glass 2, glass 3 installed above the door, glass installed on both sides of the door, and the distance between the vertical edge near the door opening and the door opening is less than 300mm).

(ten) other parts that are vulnerable to impact and influence.

Remember to check the doors and windows of every room!

6. Measure the height of the floor. You can use a 5-meter tape measure to see if the clear height meets the requirements (the floor height in the purchase contract MINUS 20 cm of floor and surface thickness, and then MINUS the allowable error of 2 cm, the remainder is the clear height of the house. Whether the highest and lowest parts of the house are different (inclined), whether the room is rectangular, and whether the lengths of the two sides are inconsistent.

7, up and down the water. Turn on the tap to check for leaks and blockages, so as to make the water flow as big and urgent as possible. One is to look at the water pressure, and the other is to try the drainage speed. The new house should be equipped with a simple faucet for the owner. It is suggested that qualified neighbors do water pipe pressure test: water pipes are concealed works. In order to be beautiful and save area, most of the water pipes in the house are buried underground, so it is difficult to find and deal with any problems. Pressure test of water pipeline is the most important method for acceptance of water pipeline. One is to block the outlet of water pipe and keep it for a period of time; The second is to use a press (hydraulic equipment): cold water pipe pressure 10 kg, hot water pipe pressure 15 kg, time 60 minutes/root. If the pressure cannot be reached or maintained, the water pipe leaks. )

Acceptance of water use, first use basin to hold water, and then pour water into various sewers, namely basin water, bathtub water, kitchen hygiene and balcony floor drain. Basically, each sewer should contain about two pots of water, with a purring sound and no water on the surface. Whether the sewer leaks quickly and smoothly (fill it with water, open the floor drain, and whether the water leaks quickly), and pass the ball test: check whether there are sundries in the sewer. Why do you accept this? Because in the process of construction, some workers often "steal" this job when cleaning. Pour some cement residue into the drain pipe. If the cement is large, it will be blocked at the elbow, which will make drainage difficult.

8. Check waterproof. Waterproofing here refers to the waterproofing of kitchens and bathrooms. Of course, some of the houses currently delivered have been declared in advance to be waterproof and need to be renovated. If it is waterproof when it is delivered, then we need to verify whether it is waterproof. If you don't try it before the renovation, then if you find water leakage after the renovation, then the maintenance project will be big. You have to tear down the newly decorated floor to make a new waterproof layer. The acceptance method of waterproofing is: make a sill with cement mortar, block the door of the kitchen and bathroom, then cover the sewage/water outlet with plastic bags, then wrap it up, and then drain the water from the kitchen and bathroom, just shallow (about 2cm high). Then I made an appointment with the owner downstairs to check the smallpox in his kitchen and bathroom 24 hours later. The main leakage parts are: direct leakage of the floor; Contact between the pipe and the floor. There is also water such as floor drain that needs to be plugged (remember to leave a place where it can be pulled off).

9. Check the circuit. Close the brakes and check whether each brake completely controls each branch line. Use a multimeter to measure whether the strong and weak circuits are unblocked. Whether strong current and weak current are separated, separated by a certain distance, without crossing.

If the electrical appliances are outdoors, check whether the indoor lamps and sockets can be controlled. The method is whether the indoor power supply is completely cut off after the switch is turned on. When indoors, check whether the brake controls the indoor appliances. Control devices should be separated, such as indoor devices that control lights and sockets, and sockets of air conditioners should be separated from other circuits.

Sockets more than 30 cm above the ground must be equipped with safety devices, kitchens and bathrooms should be installed near ventilation pipes, there should be no sockets above washbasins, and power sockets for bathing in bathrooms should be moisture-proof sockets with splash-proof measures; The lighting seat of the bathroom must be a magnetic mouth safety lamp holder;

Check the firmness of switches and sockets; The telephone line and TV line should be pulled to see if they are empty. Is the socket energized normally and is there any protective measures? Are all the lights on? Is the switch normal? Is the cable TV connected? Is the telephone line connected? Is the network cable connected?

10, whether the gas pipeline is safe, the developer should know how to test the air leakage alarm device.

1 1. The installation of central air conditioning is the difference between this property and other properties, which cannot be ignored during acceptance. Whether the installation of air conditioning main engine and pipeline meets the design requirements, etc.

Item 4: Check whether the facilities and equipment specified in the sales contract are omitted and whether the brand and quantity are consistent. Usually there should be no major problems in this regard, but it should be carefully verified.

Generally speaking, the room should be clean, free of dirt, with bright windows and clean floors, and there should be no blockage and sundries in the places such as floor drain and rainwater. The gas meter, electricity meter and water meter at home can be used normally (gas may be delayed until the occupancy rate reaches a certain proportion). After all inspections are completed, read the readings of water meter, electricity meter and gas meter clearly and record them. Generally, the readings are not large, and the records of property personnel are better. At the same time, write some data and questions about house acceptance on the paper provided by the property management company.

Item 5: Accept the public environment.

The delivery of real estate inevitably involves the simultaneous delivery of supporting facilities related to the use of real estate. If the greening and other supporting facilities around the property have not been completed at the time of delivery, unless the owner and the developer have special agreements on certain matters in the contract, the property will definitely not have the delivery conditions. Qualified buildings must be "five connections and one leveling", that is, gas, water, electricity, sewage and roads. One leveling means that the site is 6 meters in front of the building and 3 meters behind the building. It is not allowed to pile up building materials or sundries to ensure the safety of entry and exit.

Pay attention to check whether the elevator box itself and elevator doors are normal, and whether there are quality problems in the corridors and stairs. It should be decorated and can be used normally.

How to set up residents' postal boxes needs to be made clear by developers.

Neighbors should pay more attention to public parts, especially the public parts of this floor.

If there are any unacceptable housing quality problems, the relevant information shall be explained in writing to the property management company, and if necessary, the accompanying property management personnel shall be invited to sign for approval as evidence that the owner has fulfilled the acceptance obligation.