Property management interview questions? How to answer the understanding of property management?

The definition of property management is clearly to provide services for all owners and users. There is such a clause in the public contract: "The fundamental purpose of property management is to provide and maintain a good living and working environment for all owners and users and meet their reasonable requirements as much as possible." In practice, property management services can be divided into two parts according to the property engineering cycle, namely, before delivery and after delivery.

(1) Before the property is delivered for use, the service object of the management company is the big owner, that is, the developer or investor. Services at this stage include:

1, from the perspective of property management, to the building

The definition of property management is clearly to provide services for all owners and users. There is such a clause in the public contract: "The fundamental purpose of property management is to provide and maintain a good living and working environment for all owners and users and meet their reasonable requirements as much as possible." In practice, property management services can be divided into two parts according to the property engineering cycle, namely, before delivery and after delivery.

(1) Before the property is delivered for use, the service object of the management company is the big owner, that is, the developer or investor. Services at this stage include:

1. From the perspective of property management, put forward suggestions on the structural design and functional configuration of buildings.

2. Making the property management plan includes calculating the management share.

3. Formulate the organizational structure of property management.

4. Formulate property management procedures and provide employee training plans.

5. Formulate the financial budget for the first year of property management.

6. Participate in project supervision

7. Participate in equipment procurement

8. Participate in project acceptance.

9. Draft the text of property management.

(2) The service objects of property management after delivery are individual owners and users, and the basic contents usually include the following aspects: 1, building name and equipment maintenance.

2. Construction insurance matters

3. Security services

4. Cleaning services

5, green environmental maintenance

6. Emergency handling

7. Handling family complaints

8. Financial management can also provide some paid services according to the requirements of residents, such as agency rental business, indoor maintenance and monthly cleaning.

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