Content of community small housekeeper exam

Work content of community housekeeper:

1. Grasp the basic information of each customer within the scope of responsibilities, establish close relationships with customers, provide satisfactory services to customers, be responsible for customer consultation and complaint handling of buildings under their jurisdiction, and check the sanitation and greening quality of areas under their jurisdiction, and record, report and follow up in time.

2. Collect property service fees from customers in the buildings under their jurisdiction.

3. Be responsible for the daily inspection of some dangerous sources designated by the company.

4. Be responsible for introducing the service products of some companies to customers to improve customer satisfaction. Record daily information and data, find potential problems in time and implement solutions quickly.

5. Other jobs.

Requirements of community housekeeper:

1. Gender and household registration are not limited.

2. Age: 25-45 years old, and the age of outstanding people can be appropriately relaxed. Experience in training, sales, customer service or consulting is preferred.

3. Be friendly, have a sunny image, and love what you do; Strong communication skills and strong connections in the community.

4. Have certain communication and coordination skills and strong service awareness. Positive innovative spirit, team assistance ability and strong execution; Good at solving problems and strong communication skills.

5. Familiar with smart phone applications and have basic computer operation skills.

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