Changsha property was complained.

This nature will be punished by criticism.

Such a property company has certain management loopholes and deficiencies, which should be criticized by relevant departments. The Housing and Construction Bureau will also require such property companies to carry out rectification and can no longer do things that harm the rights and interests of owners, but they will not be particularly severely punished. The property manager made comments to the owner, and there were all kinds of comments under the owner's name, which caused certain harm to the owner and violated the owner's reputation right. The property management company should apologize to the owner.

It is extremely inappropriate for such a property to make comments to the owners. Such remarks are an insult to the host and will hurt the host to some extent. The property should publicly apologize to the owners and get their understanding. However, the property company has not caused substantial harm to the owners, and the property company will not be severely punished. After the intervention of the management department of the housing construction department, it will only criticize and educate the property company, and may be fined in serious cases.

After this incident, the community owners were extremely dissatisfied and claimed to replace the property. Residential owners have the right to change the property. As long as there is an owners' committee in the community and two-thirds of the owners agree, they can replace the new property and dissolve the property company. Because the property management company is a service housekeeper hired by all owners after paying the property fee, it is necessary to put itself in a correct position. Their job is to serve the owners, not to manage them. They should not be too arrogant, let alone infringe on the rights and interests of owners.

Although this property management company will not be severely punished, it will affect his image in the hearts of all owners and his reputation among owners, which is not conducive to the development of property work in the future. It will be more difficult to collect property fees comprehensively. Only by solving this problem from the root and getting the understanding of all the owners can we get the support of the owners in the future work, manage the community well and serve the owners better.