Should the residential property not reply to the owners' group after the buildings are built?

Would you like to ask whether you should remind the residential property that it will not reply to the owners' group after the buildings are built? It should be that the property company should designate a special person or a special number to manage the WeChat group, publish and reply relevant information in time, and maintain the order and atmosphere in the group. Therefore, it needs to be reminded that the property personnel are not in the large group of owners.