How can owners adjust their working mentality and relieve pressure?

With the evolution of residential quarters to high-grade and multi-functional, the owners of residential quarters have higher and higher requirements for property service enterprises. Here, it will bring some new challenges to the property practitioners. In addition to skilled property management skills, property practitioners must also have certain communication, coordination and organizational skills. Especially in the fast-paced lifestyle, almost everyone lives under great pressure and has little time to listen and understand others. Therefore, in addition to the ability of self-regulation, property practitioners should reserve some psychological knowledge to solve practical problems in their work.

First, communication solutions

The scale here refers to the work, and the superior refers to the monitor, regional supervisor, department or project manager, or the general manager in charge of the project. Of course, the higher the position, the more things to deal with and the limited time. When you decide to seek the help of superior leaders, especially those above the project manager, you must make an appointment in advance. According to the leader's schedule, you must not go rashly, which will affect the normal work of the leader and make the leader deny the basic etiquette knowledge that you should have as a service person.

Sincerely learn and consult from experienced colleagues. Property services cover communities, schools, hospitals and other formats, and each format has its own uniqueness. For newcomers in a certain format, especially those who have just come into contact with the industry, for those with higher education and ability, they will not be able to understand and integrate quickly, and often hit a wall from the beginning, with a blank face.

Affinity communication skills, crisis-free atmosphere, problem-solving ability and other work experience are exactly what newcomers in the workplace do not have in a short time. Therefore, keep an open mind, consult more experienced colleagues around you, and learn how to reduce work pressure, improve work efficiency and avoid unpleasant things. When you encounter difficulties or puzzles in your work, take the initiative to communicate with experienced colleagues to avoid the troubles caused by blind behavior.

Master communication skills and communicate with the owner in time. All-weather service and 24-hour company allow us to get in close contact with the owners, which is better than getting along with relatives day and night. On the premise that the daily service is up to standard, we should use communication skills, pay attention to the form of expression, show the hardships and difficulties we are facing to the owner in time, win the emotional support and trust of the owner, win more understanding and cooperation from the owner, so as to promote the smooth progress of the follow-up work and reduce the misunderstanding and complaints of the owner about our service caused by poor communication.

Go back to the arms of your family and warm your grievances with your family. Family is always a warm harbor. When you encounter any troubles or unpleasant things outside, you will feel very comfortable when you get home. When you are wronged, you might as well try to go home, go back to your loved ones, open your heart and pour out your grievances. I believe they are willing to share your happiness and hope to share your pain.

Second, the transfer pressure method

Cultivate hobbies and shift work pressure. Work is not everything, life is the theme song. After a hard day, put down your work and forget your troubles. About three or five friends, football field, basketball court, gym, enjoy yourself and release the pressure. Or make an appointment with two or three sisters, show a dance, sing a song, cook a delicious meal, compete, and forget your troubles after eating. Cultivate good hobbies, effectively transfer the high-pressure state of work, relieve physical and mental fatigue, enrich life and help the workplace. In particular, at least one sport related to sports should be cultivated, which will be beneficial to career development and healthy life throughout life.

Establish a sense of learning and drive away grievances with knowledge. At the crossroads of social change and industrial transformation, the competition among enterprises has intensified and the outside world is eyeing it. Under the background of higher service requirements and higher industry standards, those who don't study will be eliminated, and those who don't study will only get more and more annoyed. Establish lifelong learning consciousness, strengthen learning ability and improve professional skills. Bring comfortable and convenient experience to the owners with professional service attitude and skills, and maintain and maintain the owners' home. Through learning, arm yourself with knowledge, bring satisfaction to the owners, let the owners preserve and increase their value, and embody and realize their own value.

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Learn to empathize and overcome grievances with a mentality. Imagine, whose workplace is not wronged? Whose workplace is smooth sailing? Who doesn't wipe tears when he is wronged? Who is wronged and does not enjoy all the blessings? At this thought, my mood suddenly became clear. I also think that only the weak are passive in the face of grievances, Nuo Nuo, and the strong never bow their heads, so that grievances hinder the way forward and become a stumbling block to the development of the workplace. It's better to learn from the bitter experience, find out the reasons, overcome the troubles and go into battle lightly.

Independently bear grievances, and small sufferings make great plans. Sometimes you have to bear the grievances in the workplace independently, and complaining too much may bring more trouble. Instead of this, it is better to temper your will in adversity, strengthen your psychological quality and quit your impetuous character. Believe that what doesn't destroy you will make you stronger.

Tracing back to the source and rationally analyzing the reasons. Everything happens for a reason. Rationally analyze the causes of "grievances", either because your own ability can't meet the job requirements, or because you are too sharp in dealing with others, or because the boss deliberately makes things difficult for you to analyze the reasons and prescribe the right medicine to avoid negative emotions affecting your work. We should also be good at summing up such experience from our work and finding a set of solutions to problems. Only by opening a good situation for future work can we take our time.

Property service providers should correctly understand and rationally face the pressure and troubles in the workplace, practice their internal strength, lay a good foundation, improve their service level, professional skills and self-improvement; Adhere to professional ethics, be neither humble nor supercilious, reasonably solve doubts with the help of external forces and accumulate experience. In short, based on the industry, owners should have an indomitable and persistent perseverance, a dedicated and tireless modesty, and an optimistic, naive and romantic childlike innocence, walking and smiling!