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Summary of cleaning supervisor's work in 2008
Summary of cleaning supervisor's work in the first half of the year 1 xx was an extraordinary year, and the successful hosting of the Beijing Olympic Games made us feel extremely glorious and proud. As cleaners, we are responsible for the environmental purification of villages in xxx town, and we know that our responsibility is great. The leaders of the company and the leaders in charge of environmental protection in towns and villages attach great importance to this and require us to do our jobs conscientiously and responsibly in strict accordance with the rules and regulations formulated by the company.
I'm from xx village, xx town. Since I was the captain of the village cleaning team from May to August in xx, my colleagues in our group have been serious and responsible for their work and obey the leadership. I also have my own health responsibility department, and I will check the work of other cleaning staff while completing my own work. Be able to complete the cleaning area division and cleaning work of village cleaners in strict accordance with the work arrangement of company leaders. At the end of August, xx, due to my good performance in my work, I was promoted to deputy director by the company leader, and was assigned to be responsible for the sanitation and cleaning management of towns in East of xxx 13. With the change of my position, my responsibilities have also increased. With the encouragement of the company leaders, I overcame the psychological pressure, stepped into this job and gradually entered the role. In my work, I try to do the following:
First, try to consult the old leaders for work experience, study the company's rules and regulations seriously, master the environmental sanitation situation of each village, find problems and make timely rectification and report to the superiors.
Second, communicate with the team leader and team members in time to understand the psychology and work situation of the cleaning staff.
3. Hold regular cleaning staff meetings in the village to publicize the rules and regulations formulated by the company and the responsibility system for production safety. Require the cleaning staff to implement it seriously, especially the cleaning team leader to take the lead in implementation and strict management. Raise the sanitary cleaning work to a new level and make due contributions to the creation of a beautiful environment in our town.
With the correct leadership and strong support of the company's leaders, through nearly four months' efforts, the health and cleaning situation of villages in xxx town has undergone fundamental changes, the work enthusiasm of cleaning staff has been improved, and the sense of responsibility and safety has been obviously strengthened. Among them, I also made great efforts. In order to check the sanitation and cleaning work of more villages every day, I specially bought an electric bicycle and went out early and returned late every day. Sometimes, some colleagues don't understand my work, and they also have some small comments behind my back. Coupled with the family's incomprehension, I once wanted to give up, but I persisted. For my work, I can't live up to the trust and love of my leaders and colleagues, and I can only work harder to repay it. Facts have proved that my work has been recognized by everyone, even if it is hard, it is worthwhile.
In the new year, under the leadership of the company, I will work harder, be serious and responsible, be strict with my colleagues, do a good job in cleaning, and do my part to strive for a national civilized and ecological town.
Summary of cleaning supervisor's work in the first half of the year 2 In a blink of an eye, I have been in the company for more than four years. Looking back on the past four years, with the careful guidance and great help of the company leaders, according to the company's work requirements, in line with the management philosophy of "people-oriented, customer first, honesty as the source, quality first", the service tenet of "your satisfaction is our eternal pursuit" and the development direction of "improving the level, creating benefits and building brands". Through the joint efforts of employees, we have successfully completed a series of cleaning services.
As the saying goes: look at the ground through the door, sit down and touch the bench. The first impression people leave with their eyes and senses is their psychological habit of examining their health. Cleaning service is an important service link in management industry, which directly reflects the overall image of industry units.
I came to the company and started cleaning up the wasteland. Before I became the cleaning supervisor, I didn't know the happiness and hard work of the supervisor. When the responsibility was on my shoulders, I realized that it was not easy for the supervisor. If you want employees to support your work, you should first take the lead in your work and not be afraid of hardship. I will not only personally participate in the normal cleaning work of the company, but also be particularly strict with myself to do a good job of inspection.
I also take the lead in water supply work and cooperate with maintenance personnel to participate in the maintenance work of the company, large and small. During that time, although I repeated trivial and tedious work every day, I still tried my best to finish every job meticulously. No matter whether it is hot summer or cold winter, no matter how bad the weather is, my colleagues and I always stick to our jobs and actively cooperate with various departments to complete various tasks.
Day after day, in my work, from groping to familiarity, from being at a loss to spiritual self-confidence, I have received enthusiastic care and help from my leaders and colleagues at every step. Year after year, with the accumulation of four years of work experience, I have been able to face my work calmly and solve various problems at work easily.
After working for four years, I have been insisting on the following aspects: 1, earnestly grasping the overall quality construction of the cleaning team and strengthening the ideological education of employees. Without rules, there would be no Fiona Fang. In the past four years, the rules and regulations have been continuously improved. 3. Actively standardize the appearance and image construction of employees and pay attention to the etiquette management of employees. 4, a person, positioning, posts, responsibility. 5. Pay attention to every regular and irregular inspection by the superior, with high standards. 6. Unite every employee with your affinity, set an example and influence every employee with your image power. 7. Make monthly and weekly work plans in time. 8, in strict accordance with the cleaning management procedures and cleaning standards and the company's inspection and assessment standards, the implementation of the work inspection system. And constantly increase new requirements, and achieved remarkable results.
Years of work, although some achievements have been made, but this is by no means my own credit, all this is attributed to our hardworking and simple cleaning team, and it is their silent efforts that ensure the orderly development of the work. In my future work, I will be more strict with myself, devote more enthusiasm, master more knowledge and skills, improve my ability and strive for greater achievements.
The cleaning supervisor's work in the first half of the year has been summarized for 3 x years. Under the guidance and strong support of company leaders, according to the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", the company's management philosophy of "people-oriented, customer first, honesty first, quality first" and the company's development goals of "improving the level, creating benefits, building brands" and "service first", we have carried out a series of high-quality services through the joint efforts of all employees in the department. Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work in 2005.
1, personnel management
After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel.
At present, there are 14 people, and 9 people have left and transferred jobs this year.
Among them, the reservoir area was transferred 1 person, and 8 people left their jobs.
Step 2 cultivate
Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning.
On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust.
We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit.
After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.
3. Cleaning work mode.
Under the guidance of the leaders of the group company, "unmanned cleaning" and "natural cleaning" have achieved good results.
On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing of 7F- 16F, a cleaner can basically solve health problems at any time within 30 minutes. However, during the rush hour 1 16f, it often happens that the cleaning staff 1 hour can't enter the men's bathroom, which leads to the dirty toilet.
In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the construction of the second floor and municipal roads, the overall environment is dusty. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards.
In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes.
4. Completion of cleaning work
(1) Complete the establishment of cleaning staff and timely correction of working mode.
(2) Complete the daily sanitary maintenance of the public areas of the building.
(3) Complete the land reclamation of the newly settled floor.
(4) Complete the stone crystal hardening treatment and carpet maintenance of the building.
(5) Complete the removal of construction waste.
(6) Finish the second cleaning of the external wall of the building.
(7) Complete the peripheral ground scouring work.
(8) Clean the B 1 parking lot twice a month.
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