Job Recruitment Website - Property management company - How to complain about the bad attitude of the person in charge of residential property
How to complain about the bad attitude of the person in charge of residential property
1, call 123 15 to complain to the consumer association;
2. You can complain to your property company;
3. You can complain to the Property Management Section of the Housing and Construction Bureau;
4. You can call the police or go to court for prosecution.
Complaints and handling methods:
1. If it's just some management problems at ordinary times, it can be reflected to the grassroots property personnel in the community. If the result has not been reflected, it is suggested to find his leader or boss, or a higher level of management, until there is a reasonable answer.
2. In case of unreasonable situation, we must catch up with the result, otherwise we will ask for direct consultation with the people at the highest level. Because the property company law only belongs to the management of the public and serves the people in the community.
3. If you still can't get a reply, and this phenomenon also affects other households, it is recommended that * * * work with others to solve it until it is solved.
4. If the property management layer does not handle it, it is recommended to report it to the news agency and broadcast it to the TV station. Publicize such unreasonable events.
5. If it is publicized, it is still not handled. Suggest calling 123 15 for complaint handling.
6. If the above methods can't be handled, it is suggested to take legal measures to safeguard their rights and interests.
According to the Law on Limitation of Action for Property Fees, the limitation of action is generally 2 years. If the obligee knows or should know that there is such a right, if he fails to exercise it within 2 years, he will lose the chance of winning the lawsuit. What you said is in line with the general statute of limitations of two years. If the property has been called during this period, it will be exercised by other means.
Since the last implementation of the law. That is to say, if the property has been actively exercising its rights and requesting your payment behavior, once the period is exercised, the statute of limitations will be interrupted and the 2-year period will be recalculated from the date of the end of the behavior.
If the property collects fees, it shall fulfill the obligations stipulated in the contract, slowly fulfill the obligations of maintenance, repair, management and maintenance, or fail to fully fulfill its obligations. Owners have the right to require the realty service enterprise to undertake the liabilities for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.
I hope the above content can help you. If in doubt, please consult a professional lawyer.
Legal basis:
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 35 The people's court shall take measures to facilitate consumers to bring lawsuits. Disputes over consumers' rights and interests in accordance with the provisions of the Civil Procedure Law of People's Republic of China (PRC) must be accepted and tried in a timely manner.
Article 39 Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels: (1) settlement through consultation with business operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.
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