What convenience measures are involved in the relationship between the owner and the property?

User-friendly manuals and folding pages

Problem description: customers don't know much about the surrounding information of the community, which makes life inconvenient.

Solution: Collect the information related to the customer's life around the project, and make a convenience manual or fold.

Effect: Give the owner a warm and convenient feeling.

2

wedding

Problem description: Residents in the community often get married. Because there are few relatives and friends, few neighbors and a limited number of participants, I feel dull. Generally, it is enough to put a happy word on your door, which is not lively enough.

Solution:

1, create a festive atmosphere, and post happy words at the gate of the community and the gate of the unit.

2. From the parking position of the wedding car to the door of the building, spread a red carpet, let the couple walk on the red carpet and walk into the new house of the building.

3. Make the vehicle IC card with the word "Xi".

4. The community electronic screen scrolls with wedding greetings.

5. Send flowers or wedding cards.

6. The male security guard rides a bicycle to lead the wedding car, and the female security guard wears white gloves to pull the door for the couple.

Results: Pay attention to customers' feelings and create a warm atmosphere.

three

Convenient umbrella service

Problem description: Sometimes the host goes out and walks to the exit only to find that it is hot or rainy. Because he was in a hurry, he didn't want to go home and take an umbrella, so he traveled in the hot sun or light rain.

Solution: Put an umbrella at the entrance and exit of the residential area, and hang a key chain with the words "warm care" in a convenient and conspicuous position on the umbrella. When the owner needs to travel, he will take the initiative to provide it, so that the owner can feel the care of the service center whether it is hot or rainy.

Results: Convenient and considerate service.