Property management of office building

I. Scope This standard specifies the contents and requirements of customer service, house and facilities operation and maintenance service, office order maintenance and safety service, environmental cleaning service, greening display and maintenance service and special special service in office property management service activities.

This standard is applicable to the office building property management service activities within the administrative area of this Municipality. Two. Terms and Definitions The following terms and definitions are used in this standard:

2. 1 office building

Buildings and ancillary facilities, equipment and venues that provide space for business and office activities.

2.2 Property management

Owners hire property management companies, and the owners and property management companies shall, in accordance with the property service contract, repair, conserve and manage the houses, supporting facilities and related sites, and maintain the environmental sanitation and order in the relevant areas.

2.3 property management to undertake acceptance

Inspection and acceptance to ensure the normal implementation of property management services and the normal use of * * * parts and * * * facilities and equipment.

2.4 customers

Organizations or individuals that accept property management services.

Example: owners, users and other interested parties.

2.5 Special services

In addition to the services agreed in the property management service contract, the office building property management agency provides services to meet the individual needs of customers.

2.6 public emergencies

Natural disasters (including meteorological disasters, earthquake disasters, geological disasters, biological disasters, etc. ), accidents (including all kinds of safety accidents, traffic accidents, public facilities and equipment accidents, radiation accidents, environmental pollution and ecological damage incidents) and public health incidents (including infectious diseases, group diseases with unknown causes, food safety and occupational hazards, animal epidemics, etc. ) occurred within the scope of office property management.