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How to apply for water and electricity cuts in Shanghai?

The steps for applying for water and coal cut-off are as follows:

1. Water cut-off application: the applicant opens the homepage of PC website (zwdt.sh.gov.cn), the main portal of "One Network Office" in Shanghai, enters the column of "One Case, One Discussion" and selects the entrance of "Water, Electricity and More than One Household" to handle it.

2. Apply for power outage: bring your ID card, water and electricity saving card or passbook, and go to the local water supply company or power company to find a staff member to apply for power outage.

3. Apply for stopping gas: Call the local gas company to stop the gas.

Please note that when applying for water and electricity cut-off, you need to pay attention to some matters. For example, when tap water is not used, you don't have to pay. Before the power outage, the power company needs you to pay off the electricity you used last month, or you will be charged a late fee. In addition, the property management company has no right to cut off water and electricity without authorization, because water and electricity are the necessities of life for community owners. Even if there is a compulsory water and electricity cut-off agreement in the contract, the property management company can't ask the owner to pay various fees by means of compulsory water and electricity cut-off. If the property company cuts off water and electricity without authorization, the owner should keep the evidence in time and complain to the property management department.