Summary of community cleaning staff's work

The hard work is over. Looking back on this period, our working ability and experience have been improved. It's time to sum up our work seriously. So how do you sum up your works and write new tricks? The following is a summary of the work of the cleaning staff in the community (6 general remarks), which I collected and sorted out, hoping to help everyone.

Summary of the work of cleaning staff in the community 1 Although I have been cleaning for more than a year, I regard the work of cleaning staff as a sacred job in my heart. Only when I do a good job, reassure the leaders and get the approval of my colleagues, can I be practical in my heart. Although my work is simple and repeated every year, every month and every day, it is not easy to do it well. Because there is only one purpose in my heart: to create a good learning and living environment for the kindergarten is the glory of our cleaning staff and my own work. Although I repeat my work every day, I am never careless or go through the motions. I insist on being serious and responsible for my work every day. Arrive at the work place on time at 6 o'clock every morning and start a new day's work in kindergarten. I'll pick up the garden car first and wait for it to come back. First, mop the stairs from the first floor to the third floor one by one. The cleanliness of the corridor is very important, which reflects the overall health of a building. So clean the corridor every day, and don't affect the children going up and down the stairs, so as to keep the corridor bright and clean, and the ground is free of sundries and sputum stains. At this time, my heart is also very comfortable. Of course, this good environment is obtained by careful cleaning at ordinary times. Let's have a good mood every day. Teachers and children are very happy and recognized.

First, persevere, do one thing and love one thing, and add luster to the honor of the center.

I am strict with myself and try not to add any trouble to my work. Every morning and afternoon is the peak time to pick up and drop off children, and there are many parents' meetings. Cleaning work will directly reflect our cultural quality and self-cultivation, and also reflect the degree of civilization of a nation and a country, with great responsibility. Since such an important task is given to us, besides trusting us, the more important reason is that I have a correct attitude towards cleaning work, love my job and can do my job well. Mainly responsible for cleaning work. Although I am only a sanitation worker, I have won the respect of my parents and teachers through my efforts. Cleaning is a tedious job, and it may be messy after cleaning, but I am not afraid of trouble, hard work and hard work. I will conveniently wipe the stair handrails of all corridors every day to keep them clean every day, and at the same time, I will always pay attention to cleaning key parts, maintain a good sanitary environment, and give everyone a comfortable mood.

Second, unity and cooperation.

Let me work by going up a flight of stairs to a new height. Although I am an old cleaner, I am confident. I don't feel inferior to others. We just have different division of labor. It's a pity that the big family of society has left everyone. In my cleaning work and life, I realized that if you want others to respect you, you must first learn to respect others. I respect every student and director in the building, and try my best to make my work not conflict with the students' life time and make way for time. When students occasionally have some problems, they don't blame and keep quiet. For example, some students can't help but vomit all over the stairs and toilets after drinking, which smells bad. Whenever this happens, I will take the initiative to clean up and then clean up, never gossiping. When my classmate said he was sorry afterwards, I told him to take care of his health and not to mention last night. On rainy days, the students put their umbrellas in the corridor. I will remind them to take it back in time after the rain. The students are very cooperative, and of course they can't do without the help of the landlord. Do your job well, let the building management trust you, and communicate with the building management in time if there is any problem on weekdays. The building management is very happy, satisfied, respectful and trusting each other, so as to do their work better.

Looking back on 20xx, although I have made some achievements, which have been recognized by my classmates and the building management, I will guard against arrogance and rashness, work hard, do what I should do, always remember the purpose of serving my classmates wholeheartedly, and make better achievements in 20xx. I will always be keen on what I am doing and try to do it well.

Summary of the work of community cleaning staff II. It is gratifying to look back on all the work in this year. In the past year, we successfully completed all the cleaning work and accumulated a lot of work experience. We operated in strict accordance with the company's rules and regulations, standardized and programmed, and completed all tasks with good quality and quantity in line with the principle of putting the interests of the company first.

Since I came to work in the community on June 18, looking back, I still have some shortcomings in my work. After all, I still have a lot to learn from my first property work, and I still lack management. I have to continue to study hard in the future.

In the past six months, I have led the cleaning staff to finish all the work seriously. In the hot summer, under the sunshine, we are not afraid of hardship or fatigue. We regularly cultivate the soil, fertilize the seedlings, remove weeds and pests, mow the lawn and water it, carefully trim the shaped shrubs, keep the shape and beautify the environment. Keep the green space clean and sanitary, clean up the sundries in time, and take isolation measures for the trampled area. In the first phase, the road will be thoroughly cleaned, and all public glass windows, unit doors, letter boxes, billboards, power boxes and corridors will be cleaned, so that the road surface is free of garbage, the corridors are clean and the handrails are free of dust, which will satisfy the owners! As the garbage left by the construction personnel is in the store, it should be cleaned up in time after discovery, and the garbage in front of the store should be cleaned up daily to keep the ground clean and tidy.

On the occasion of the Mid-Autumn Festival, conduct a comprehensive cleaning of the community and shops to welcome the arrival of the Mid-Autumn Festival! I divided the responsibility area for the cleaning staff. In order to let the responsibility go to people, we must clean up our respective areas of responsibility. We also organized a health inspection team to organize personnel to inspect, record and file the cleaning staff's responsibility area every week as the monthly performance appraisal results of cleaning staff.

165438+ 10 10, Liu Jingli arranged for property personnel and cleaners to dig up dead trees in the community and in front of the shops. 1 1 In the evening, the seedlings arrived. 12 in the morning, the property began to dig pits and plant trees. We finished the task for a whole day, and two days later, we led the cleaning staff to distribute electricity again. When winter comes, trees should be kept warm and ridged to prevent freezing.

In 20XX, I will strengthen my study, continue to work hard, conscientiously complete all the work assigned by the leaders, set up the owner's suggestion box for the porches of each unit, let the owners put forward opinions and suggestions on our work and hygiene, strengthen the hygiene management in the first phase, and meet the hygiene work in the second phase.

Summary of the work of cleaning staff in residential area 3. I have been the cleaning supervisor of the property department since May this year 18. Responsibilities: Responsible for daily cleaning, regular disinfection and garbage removal of parks A, B and D, supervision and management, land reclamation and daily sanitation and cleaning services of property office areas and E, F and G received at the end of the year. The wide management scope and scattered personnel have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is the work report since this year:

First, land reclamation.

At the beginning of the work, the focus of the work was land reclamation in the public areas organized by ABD. Due to the tight time and much maintenance work, it has brought great difficulties to land reclamation. Basically, during the whole period, land reclamation and large-scale maintenance work were carried out at the same time, which caused the secondary pollution and repeated cleaning of the completed land reclamation area.

The reclaimed water system was not opened until the owner concentrated on it, which undoubtedly had a great impact on land reclamation. However, under the coordination of Manager Wang of the Property Department, after many communications, I contacted the general contractor to transport the large pieces of construction waste as far as possible, and I arranged for a small amount of construction waste to be cleaned up by land reclamation personnel. In addition, I temporarily borrowed fire water for land reclamation through coordination.

Daily on-site supervision and inspection, rectification and rework, and item-by-item inspection before the owner goes through the formalities of moving in ensure the smooth completion of land reclamation. At the same time, when EFG Group took over at the end of the year, it was freezing, and most of the time it could not use water, overcoming many difficulties and completing the land reclamation work.

Second, the daily cleaning work management

As grass-roots workers, outsourcing companies generally have problems such as older age, lower education level and high mobility. Because this project is a villa project, the working environment is only a park and a garage, the conditions are relatively bad, and the area under everyone's jurisdiction is also very heavy.

In addition to regular in-depth corporate culture training on company background, management system and company leaders, property management companies also have cross-training and cycle training with cleaning company's own work system training. And in the cleaning company to carry out cleaning tools and cleaning skills training, regularly organize oral assessment one by one, to ensure that everyone improves as soon as possible. There are also cleaning staff who pay more attention to their rest and diet during their daily work, contact the engineering department to build a cleaning lounge in the garage, and distribute heatstroke prevention and cooling drugs during the high temperature in summer, so that everyone can work with peace of mind.

Since 10, due to the indoor cleaning of the construction party, my property management department has dispatched personnel to clean up the garbage after construction within two months under the condition of tight personnel, and cleaned up 175 times in total. During the maintenance period, the construction garbage in public areas was cleaned up for more than 200 times, which ensured the sanitary requirements of the indoor and public areas before the owner moved in after the construction.

At the same time, combined with the actual work, summarize and constantly revise various cleaning rules and regulations in daily work.

Updated the company's "Cleaning Work Instruction", and successively formulated and revised a series of management regulations, detailed rules and specific measures, so that the management division of labor is clear and the responsibilities are implemented to people. According to the field situation, the post division, work flow, responsibilities, safety operation norms, emergency plans and other contents of cleaning personnel were formulated.

Similarly, in order to check the work of employees at any time, the supervisor of the outsourcing company fills in the working day report and the cleaning patrol checklist I fill out every day.

I combine the daily staff's work performance, problems found and rectification, communication and cooperation with other departments, and work log on a piece of paper, which reduces a lot of paperwork for me, and through communication with the security supervisor, supervisor and greening supervisor, I supervise and report to each other, making up for the status quo that I am the only one in the cleaning department.

Understand their work and quality through records and lists, so as to be well aware and well documented, and keep them on file for future reference.

Work closely with customer service department to handle two complaints about household cleaning problems and take corresponding measures in time to avoid the recurrence of the same problem. Communicate and cooperate with the staff of the sales office and the club to successfully complete the reception task of the superior leaders.

Third, regular disinfection work.

In the routine disinfection work, the company proposed to purchase drugs and equipment by itself, arrange personnel to collect information and consult professionals, and make a set of operating procedures and a list of drugs and equipment suitable for the current situation of the project, which saved the cost. At the same time, it cooperated with the mosquito killer installed in the garage and the weekly disinfection frequency, and achieved due results, and made written records for archiving. Gradually improved the environmental problem of mosquitoes in the park garage.

Fourth, garbage removal.

Since July 1, the garbage removal company has officially entered the market. In the early stage, it was mainly domestic garbage. With the increase of occupancy of owners and decoration households, the garage of each household has accumulated construction waste, so there is another garbage patrol in daily work. Make a good estimate and contact the wrecker to enter the site in time.

Some decoration companies mix building materials with garbage dumps. In order to prevent accidental demolition, I designed a form, which was signed by the demolition personnel and the person in charge of the site. At the same time, I also informed the front desk to contact the owner to ensure double insurance.

Looking back on the work in the past six months, with the help and care of the superior leaders, although some achievements have been made, the preliminary cleaning work of the park and clubhouse has been on the right track. However, there is still a certain gap with the requirements of leaders at all levels of the company, and the management level and communication ability are still lacking. Sometimes things are not calm enough, and sometimes rushing for success will be counterproductive. These shortcomings require me to strengthen my own study, use what I have learned to guide my work, and strive to repay the trust of leaders with better results.

In the new year, I will strive to do the following with more enthusiasm and positive working attitude:

1. Strengthen the study and improvement of business knowledge and corporate culture, innovate working methods and improve various management regulations.

2. Strengthen communication with the supervisor of the outsourcing company, improve the cleaning service quality and work efficiency, and strengthen training in all aspects.

3. Gradually establish and improve the assessment management system of outsourcing companies according to company regulations, and improve the work efficiency of outsourcing companies.

Summary of cleaning staff's work in residential areas. Here, on behalf of XXXXX Property Management Office, I will make a 20xx work summary report. First of all, on behalf of all the staff of XXXXX Property Management Office, I would like to express my heartfelt thanks to the leaders at all levels of the company for their strong support and help, especially Comrade Mao Shun, the general manager of the property company. Secondly, I would like to express my gratitude to other brothers' property management offices for their support and help.

All staff of XXXXX management office will unite and help each other, overcome all kinds of difficulties, and better do the work and tasks of property service and management. The following is a summary of 20xx's work:

Perfecting the property service project and completing the work XXXXX community has been turning the key for nearly a year and a half, and the community management has gradually entered the formal management stage. All the property service projects and community construction are constantly improving step by step, and the staff of various departments cooperate with each other in their work to continuously improve and complete all the work of property service.

Mainly in the following aspects:

1, community security work-security community security

Safety work plays an important role in community management. In order to provide a safe and comfortable living environment for the owners, we first pay attention to the public security management of the community and regularly conduct on-the-job training for public security personnel. Strictly implement working procedures, patrol inspection and patrol system. Security personnel are required to check carefully, perform their duties in a civilized manner, be polite and disciplined, and do their jobs well.

There are 16 security guards in our community, including 1 team leader, 3 garage administrators, 2 central controllers, 3 security monitor and 6 security guards. Each shift is guaranteed to have five security guards on duty by turns, and the security guards are trained in professional knowledge of property management and related positions every week to improve their comprehensive quality and establish a good company image.

2, health management-cleaning

In order to improve the cleaning work of the community, strict cleaning procedures have been formulated, each floor is cleaned every day, the decoration garbage is bagged, piled up at fixed points, and centralized transportation management is adopted to ensure the cleanliness and beauty of the community.

6 cleaning staff, cleaning squad leader 1 person, 4 internal guards, and external guards 1 person. Provide professional skills training for cleaning staff every week to master work skills, save time and improve work efficiency and quality. Conduct irregular and irregular spot checks on internal security work, and clean up in time if it is found that it does not meet the daily hygiene standards, and implement a strict reward and punishment system; Foreign security guards are required to clean up the garbage in the park in the morning, noon and evening, and clean up all kinds of garbage in time when found. Strengthen the daily work management, so as to achieve the goal of cleanliness, improve their service awareness and company philosophy.

3. Public facilities and equipment management-daily maintenance

Engineering maintenance is one of the main work contents of property management in the stage of property right management. In order to ensure the normal life of the owner, our management office strengthens the management of the engineering maintenance department, and requires the engineers to rush to the scene as soon as possible after receiving the information about the owner's repair application from the front desk, properly solve the related problems, and feed back the maintenance results to the front desk.

During February of 20xx, due to the failure of the underground water pump, the water meters on the 4th and 5th floors of Building 1 turned loudly, and the water level in the high area was low, so the water could not be used normally, which directly affected the normal life of the owners. After receiving the maintenance application, the front desk will send a work order to the project.

The maintenance master found out the fault point in the shortest time and contacted the general contractor, namely Dongfang Jian 'an Company, to cooperate. After many repairs, the matter was solved and won the unanimous praise of the owners.

In April of 20xx, the weather became hotter and hotter, and more and more users used air conditioners, and the electricity consumption also increased accordingly, resulting in the loss of all switches in the owner's home. The owner proposed to solve it as soon as possible to avoid unnecessary losses. After careful inspection of the line by the electrician and the relevant staff of the power supply bureau, it was found that the reason for the power outage was the insufficient load capacity of the main switch in the basement of the residential area. As this matter involves replacing the total distribution capacity, it is still being solved.

4. Greening management

In order to create a beautiful living environment for the owners, strictly implement the greening management measures, actively cooperate with the supervision, construction and maintenance work of the greening company, timely issue rectification notices and rationalization suggestions for the problems in the construction and maintenance of the greening company, and urge them to rectify.

The green area of our community is relatively limited, and the types and quantities of green plants are limited. In March, the leaders of the company found some problems during the acceptance of greening, such as: the joints of the fountain wall were not well polished, the survival rate of trees was low, the planting of sisal in the community was unreasonable, the road surface was not well polished, and the imitation wood floor was unqualified. For these problems in the construction, our management office issued a rectification notice to the greening company in time, suggesting that they make rectification in a short time. So far, these problems have been basically solved, which has met the requirements of community greening and created a good living environment for owners.

Summary of cleaning staff's work in residential areas. The cleaning of public areas of the property has been handled on the basis of the work arrangement of the cleaning staff. Due to the narrow passage between some floors, it is necessary to do a good job in this area, and in order not to affect the travel of other households, it is often cleaned when there is little traffic. In addition, some residential buildings often go to the top floor for cleaning. In order not to let the cleaning staff complain about this, I will choose to appease them, but because some cleaning staff are serious and responsible this year, I take the initiative to undertake this task. To this end, I also applied to the property leaders for the number of outstanding cleaning staff and rewarded them. The purpose is to set an example for most cleaning staff and call on them to learn the style of hard work.

In the maintenance and procurement of cleaning tools, we specially apply for a batch of funds to update old or damaged property cleaning tools to meet the needs of cleaning staff. After the elimination of old cleaning tools, the work efficiency of most cleaning staff has been improved. In terms of cleaning quality, it can be seen that it is much cleaner and neater than before, but perhaps the convenience brought by tools has led to the lazy style of some employees. In order to curb this unhealthy trend, I choose to lead them to clean up together and patrol back and forth in various parts of the community to ensure that they are working hard.

When planting trees in the green belt of the community, I participated in it and did a good job in this respect. There is no denying that planting trees has brought some trouble to the cleaning work. Neither the branches nor the soil on the concrete floor is particularly elegant. Even though I know this is a necessary process before planting is completed, I still feel a little uncomfortable. The cleaning work around the green belt is not bad under my arrangement. It's just that sometimes boring and repetitive cleaning work will make you feel annoyed. In my opinion, perhaps because of my youth, I covet efficiency in my work, and sometimes it is also a grievance that I can't get the understanding of nearby residents in my cleaning work.

Despite the ups and downs, we can get a full feeling in the long-term cleaning work. Sometimes even a compliment from residents can make us cleaners feel happy, but in order to do a good job in basic cleaning, we still need to make continuous efforts in the following time.

Summary of the work of the cleaning staff in the community: 6 1 year passed really fast, and I was very busy, but looking back, I found that one year really passed quickly, which is why I have been paying attention to my work and didn't notice the passage of time. Now I will make a summary of this year's cleaning management.

I. Personnel recruitment

As a cleaning supervisor in a residential area, it needs manpower to do a good job in cleaning, and the mobility of personnel in this industry is relatively large. Even though the benefits provided by the company are not bad, by the end of the lunar calendar, there will always be a group of people leaving, and another group will be recruited at the beginning of the following year. In the past year, I actively recruited suitable cleaning personnel from various channels to fill the vacancy left by the previous year, so as to ensure that the cleaning work of residential areas can be done well. Avoid the shortage of staff, which will increase the workload of cleaning staff, and it is also easy to lose staff, which will lead to vicious follow-up. Fortunately, the employees recruited this year are excellent, with little loss, and everyone is working hard.

Second, the training management

I also want to do a good job in the management of the recruited cleaning staff and conduct on-the-job training for them. Although some people have done cleaning work before, the cleaning methods and requirements of each company and place will be different, so it is necessary to carry out necessary pre-job training and inform the cleaning staff of the requirements to ensure that the cleaning work in our community can be done well. At the same time, our community also has some requirements for cleaning time and frequency. It is necessary to explain clearly to the cleaning staff what the job is and how much to do. Otherwise, although cleaning can be done, the effect and timeliness may not be as good as after the training. I have also done a good job in training new people this year, so that they can do a good job in cleaning the community.

Third, management services.

As a supervisor, I also try my best to serve the cleaning of the community. At ordinary times, I will carefully check the cleaning work done by employees to ensure that the work meets the requirements and standards, and avoid complaints or complaints from the owners because employees do not do a good job in cleaning. Although I don't mean to go into the owner's house to clean, the sanitation of the community should be done well, especially in the community, where the owner exercises after meals every day. If the environment is dirty, it will also bring a bad experience to the owners. At the same time, I also do a good job in the management of employees, understand their working conditions, ensure that the work can be done well, and know what their requirements for work are, or what their psychological state is, not only physical health, but also mental health. Only in this way can they do a good job.

After a year of management work, although I am very tired, I am also very happy to see the owners living in a beautiful residential environment without complaints. I am proud of my work.