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The elevator in the community often breaks down, and the property has been ignored. How to complain?
When complaining about residential property, the first phone number should be the phone number of the competent leader (manager) of the residential property service enterprise or the residential owners' Committee. Please ask the owners' committee to mediate with the leaders (managers) in charge of the community. (Mediation of disputes between owners during the use, maintenance and management of the property) → If no settlement can be reached through negotiation, the second call is the phone number of your local consumer association (complaint phone number 123 15, complaint phone number for reporting price violations 12358), requesting the consumer association to mediate. → When the mediation of Consumers Association can't solve the problem, the third call is the administrative department of the property service enterprise in your area, requesting the administrative department to handle it (Article 5 of China's Property Law stipulates: "The real estate administrative department of the local people's government at or above the county level is responsible for the supervision and management of property management activities within its administrative area." )
If the decision made by the owners' congress or the owners' committee violates laws and regulations and damages your legitimate rights and interests, you can call the real estate administrative department of the district or county people's government where the property is located, or call the neighborhood office or the township people's government in your neighborhood and ask them to order the owners' congress or the owners' committee to correct or cancel its decision within a time limit, and notify all the owners.
You can also call the local media and ask for their help.
None of the above methods can be solved. You can bring a lawsuit directly to the people's court.
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