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What is the nature of the power outage caused by the property diverting the owner's electricity bill for other purposes?
The most effective way is to complain to the Property Section of the Housing and Construction Bureau. If a property company fails to provide services in accordance with the property service contract, it may sue according to law.
Article 45 of the Property Management Regulations stipulates that in the property service area, water supply, power supply, gas supply, heating, communication, cable TV and other units shall charge relevant fees to the end users. Where a realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners. According to this regulation, property service enterprises have no right to collect water and electricity charges unless they are entrusted by the relevant units to collect relevant fees. If the realty service enterprise has an entrustment contract with the relevant units to collect the water and electricity fees, then the owners should actively cooperate and pay the relevant fees according to the prescribed standards. The realty service enterprise shall not charge additional fees such as handling fees to the owners when collecting utilities.
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