How to complain that the property company is irresponsible?

Property companies are irresponsible and can handle complaints in the following ways:

1, ask for the property manager. If it is a small problem of property management, or the attitude of property staff is not good, you can find a property manager;

2. Find a street office. Sub-district offices are under the jurisdiction of the people's government of the jurisdiction, responsible for the comprehensive management of the implementation of policies and cultural construction in the jurisdiction, and have the right to accept and assist in property complaints and consultation.

1. What are the circumstances of refusing to pay property fees?

1, the collection of property fees should be calculated from the date when the owner receives the notice of repossession, and should not be calculated from the delivery date specified in the purchase contract. If the developer fails to notify the owner to repossess the building, so the repossession is delayed, the owner may refuse to pay the property fee during this period;

2. If the property management company has not signed a contract with the owner, the owner may refuse to pay the property fee;

3. If the property management company requests to pay the energy cost generated by power equipment such as heating and central air conditioning, but it is not within the scope of the owner's payment, the owner may refuse to pay;

4. If the quality of property service is too poor, the owner can temporarily refuse to pay the property fee, but there must be strong evidence to find a substantive solution;

5. When the property provides services not agreed in the contract or without the consent of the owner, the owner has the right to refuse to pay the property fee;

6. If the property company raises the charging standard of property services without authorization, the owner may refuse to pay the part that is raised without authorization;

7. If the house is not delivered due to the quality problem of the house, the property fee shall be paid by the developer;

8. In the case that the property company does not have the original approval document of the price management department, the owner may refuse to pay the property fee.

Second, what does the property fee include?

The constituent elements of property fees are as follows:

1, labor cost, salary of management service personnel, social insurance and welfare expenses extracted according to regulations;

2, the daily operation and maintenance costs of * * * parts of the property and * * * facilities and equipment;

3, the property management area greening maintenance costs;

4. Cleaning expenses of the property management area, etc. ;

5, property management regional order maintenance costs;

6. Office expenses;

7. Depreciation expenses of fixed assets of property management enterprises;

8. Part of the property, facilities, equipment and public liability insurance fees;

9. Other expenses agreed by the owner.

To sum up, the property company is irresponsible and can complain to the property manager; You can also find a street office to solve it.

Legal basis:

Article 47 of the Regulations on Property Management

The rights and obligations of property users in property management activities shall be agreed by the owners and property users, but they shall not violate the relevant provisions of laws, regulations and management regulations. If the property user violates the provisions of these regulations and the management agreement, the relevant owners shall bear joint and several liability.

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

Article 66

In violation of the provisions of this Ordinance, the staff of the construction administrative department of the State Council, the real estate administrative department of the local people's government at or above the county level or other relevant administrative departments take advantage of their positions, accept other people's property or other benefits, fail to perform their duties of supervision and management according to law, or fail to investigate and deal with illegal acts, which constitutes a crime, shall be investigated for criminal responsibility according to law; If it does not constitute a crime, it shall be given administrative sanctions according to law.