Under what circumstances can the owner refuse to pay the property fee?

1, if the house is not delivered due to quality problems, the property fee shall be paid by the developer, and the owner may refuse to pay;

2. If the property company fails to perform the service responsibility of the property contract, all the owners can refuse to pay, but there must be strong evidence;

3, the quality of service provided by the property company can not meet the standards agreed in the property contract, the owner can refuse to pay;

4. The property company can refuse to pay without the original approval document of the price management department;

5. The owner may refuse to pay the property fee before the property management company requires the owner to take over the house;

6. If the property management company increases the charging items, expands the charging scope and raises the charging standard without authorization, the owner may refuse to pay the part that is increased or raised without authorization.

Relevant policies and regulations on property fee collection

1. The owner shall pay the property fee as agreed. If the property service provider has provided services, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept relevant property services.

Article 282 of the Civil Code stipulates that the income generated by the use of the owner by the construction unit, property service enterprise or other managers shall be owned by the owner after deducting reasonable expenses. For example, advertisements on car poles in the community, advertisements placed in elevators, express cabinets, public parking spaces and so on. The income obtained through public places or public facilities cannot be put into your pocket without telling the owners, and the money earned should be distributed to the owners of the community.

2. The owner can terminate the property.

Article 284th of the Civil Code stipulates that the owner has the right to replace the realty service enterprise or other manager selected by the construction unit according to law. Property management, work efficiency, service attitude, etc. It has a great relationship with the quality of life of the owners.

In the past, the owners were dissatisfied with the property, so they had to submit to humiliation for fear that the property would give them little shoes to wear in the future. But starting from this year, if the owners are not satisfied with the service of the property, they can choose to change the property, which will greatly improve the service level of the residential property and people's quality of life.

3. The property protects the owner's personal safety and property safety.

Article 942 of the Civil Code stipulates that the property service provider shall maintain the basic order of the property service area and take reasonable measures to protect the personal and property safety of the owners. Although the current residential management is strict and outsiders are not allowed to enter and leave at will, it is inevitable that there will be theft, which is mostly attributed to the inaction of the property. As long as we strengthen vigilance, patrol and monitoring, we can effectively avoid such problems and better protect the property and personal safety of the owners.

4. The property cannot coerce the owner to pay the property fee by cutting off water and electricity.

Article 944 of the Civil Law stipulates that property service personnel shall not stop power supply, water supply, heat supply and gas supply to demand payment of property fees. In the past, many residential properties had this behavior. If the owner defaults on the property fee, it will force the owner to pay the fee by cutting off water and electricity, which will seriously affect the quality of life of the owner.

However, as soon as the Civil Code comes out, these acts are illegal, and owners can use legal weapons to safeguard their legitimate rights and interests.

5. For specific property losses, the owner can find property guarantee.

Article 1254 of the Civil Code stipulates that it is forbidden for others to throw objects from buildings, and building managers such as property service enterprises should take necessary safety measures to prevent such incidents. Those who fail to take necessary safety measures shall bear the tort liability for failing to fulfill their safety guarantee obligations according to law. For example, parking spaces in some communities are open-air and parked downstairs or on the side of the road. If a resident upstairs throws something out of the window, it is easy to hit the car and cause some losses to himself. If you can't identify the infringer, don't worry. Finally, you can ask the property for corresponding compensation.