Classification and charging of real estate in Shijiazhuang

1. What are the service standards and charging standards of the third-class property in Shijiazhuang?

What is the property charging standard?

China's property charging standards are divided into first-class property charging standards; Secondary property charging standard; Three-level property charging standards and four-level property charging standards. However, the collection standards of property fees vary from place to place, and the specific collection standards of property fees are announced by the local price bureau.

The charging standard of property management fee is as follows (for reference only):

The first-class charging standard is RMB/m2 (including taxes).

The second-level charging standard is RMB/m2 (including taxes).

Three-level charging standard yuan/square meter (including taxes)

Four-level charging standard yuan/square meter (including taxes and fees)

The Regulations on Property Management stipulates that property management enterprises providing services to owners (including providing property services as agreed in the property service contract and providing services other than those agreed in the property service contract upon the entrustment of the owners) shall clearly mark the price in accordance with these provisions, and indicate relevant information such as service items and charging standards.

Article 40 of the Regulations on Property Management

Property service charges should follow the principles of rationality, openness and adaptability between fees and service levels, and distinguish the nature and characteristics of different properties. The owners and the realty service enterprise shall, according to the charging standards for realty service formulated by the competent price department of the State Council in conjunction with the administrative department of construction of the State Council, stipulate in the realty service contract.

Article 41

The owner shall pay the property service fee in accordance with the provisions of the property service contract. If the owner and the user of the property agree that the user of the property shall pay the property service fee, the owner shall bear joint and several liability from the agreement. Property that has been completed but has not been sold or handed over to the property buyer shall be paid by the construction unit.

Second, what is the scope of property services?

1, the gatehouse is beautiful and tidy, and the personnel are dressing. Special personnel will be on duty 24 hours a day, with the main entrances and exits not less than 12 hours. Verify the entry of motor vehicles into the area; Registration and renewal of foreign motor vehicles.

2, according to the prescribed route and time for 24 hours of uninterrupted patrol, not less than 12 times, the key parts of the community patrol once an hour, and make patrol records. Ask suspicious personnel during the patrol, and report to relevant departments in time when finding fire or security risks and accidents.

3. Public entertainment facilities and pools in the community shall be provided with safety warning signs.

4, guide motor vehicles in and out of the community, orderly driving and parked in the designated location. Non-motor vehicles are parked neatly.

5. A central monitoring room is set up to implement 24-hour safety monitoring and record it in time.

6. Take care of public property, including doors, windows, fire-fighting equipment, manhole covers, rain grates, sketches, flowers, grass, trees, etc.

7. There are emergency plans for emergencies such as fire and flood.

8, regular fire training for service personnel, to ensure smooth fire exits, fire fighting equipment can be started at any time.

We need to know what services the property management company should provide after collecting the property fee, and what kind of services can be worthy of the property fee paid by itself. Of course, if the property management company itself does not provide corresponding property management services, in this case, the owner can refuse to pay the property management fee in order to safeguard his own interests.

3. What are the service standards for Class I, II and III properties?

First-class property service standards, once there is a problem, property personnel will arrive within 30 minutes, the problem will be dealt with and tracked. Standard provision of secondary property services 16 hours. The owner declares that the property personnel will be present to register and solve the problem within 60 minutes, and follow up later. Three-level property service standard telephone eight hours online. After the owner reports for repair, the property personnel will be present on time to handle and follow up.

1, Grade I property service standard

Provide special property reception places, full-time service. Once a problem occurs, the property staff will arrive within 30 minutes, and the problem will be recorded and followed up. In addition, we will pay a service return visit to the owners more than once a year to solicit opinions and improve them.

At the same time, check the residential buildings once a day, mainly the objects in the stairs and public spaces, and register them. And carry out daily inspections on the decoration site to avoid the damage to the building structure and the potential safety hazard caused by the construction. At the same time, the elevator runs around the clock, which is convenient for the owners to travel. In addition, in terms of cleaning, garbage will be removed twice a day, and public areas will be cleaned twice. In terms of security, the main areas of the community are inspected once an hour.

2, secondary property service standards

If 16 hours is provided, the property management personnel will register to solve the problem within 60 minutes after the owner declares, and follow up later. In addition, check the passage and public parts every three days, and check the main area of the community every two hours to ensure safety. In terms of cleaning, garbage is collected and treated once a day, and public areas are cleaned once.

3, three-level property service standards

The service phone will be online for eight hours. After the owner reports for repair, the property personnel will be present on time to handle and follow up. And within a week, the corridors and public areas will be inspected to see if the goods are in good condition. At the same time, for key areas of the community, patrol every three hours. In terms of cleaning, there is a special collection center, which cleans garbage once a day and cleans public areas once.