Personal work summary of residential property management

Personal work summary of residential property management

Summary refers to the written materials that social groups, enterprises, units and individuals review, inspect, analyze and evaluate the achievements, gain experience, find out the gaps, learn lessons and some regular understandings after a certain period, a certain project or a certain work is completed. It plays a connecting role in our study and work, so we should review and write a summary. How should I write a summary? The following is my personal summary of residential property management, for your reference only. Welcome to reading.

Personal work summary of residential property management 1 After nearly two years of training, my working ability has been greatly improved. For all kinds of problems in daily work, my organizational management ability, comprehensive analysis ability, coordination ability and writing and language expression ability have been greatly improved. Can calmly face the problems in the work, ensure the normal operation of the post, treat all kinds of tasks with a correct attitude, and love the job.

1, during daily work, adhere to the listing service and keep the work card clean and flawless. In strict accordance with the requirements of the Municipal Property Office, we insist on daily inspections of residential quarters and unit buildings in the residential area, scientifically and rationally formulate inspection routes, and conduct inspections on the comprehensive management of residential properties every day. Familiar with the facilities and equipment of the community; Not afraid of hardship and fatigue in work, according to the actual situation of the community, formulate a reasonable inspection route, establish a work log system, and fill in the work log carefully as required, so that the handwriting is neat, accurate and detailed; In the aspect of environmental sanitation management, in view of the gradual improvement of the community environment, organize public welfare post personnel to carry out regular and irregular cleaning, formulate strict cleaning procedures and assessment methods, and clean up the garbage and graffiti in the corridor;

2, the establishment of a reporting system, found that all kinds of problems to stop or coordinate invalid, timely fill in the "community violations and property management report" and report to the street urban management property department. Insist on daily inspection and handle problems in time when found. During the renovation of the residential area, the supervisor cleaned up the construction waste generated by the owner in time for 7 times, with a success rate of100%; * * * Fill in the report 6 times, report the loss of the manhole cover 4 times, and fill it up 2 times; Demolition of 3 illegal buildings, mediation of disputes for 4 times, owner satisfaction rate100%; Stop the owner's behavior of planting vegetables on the green land without authorization twice, and restore it to its original state twice. Now there is no unauthorized occupation of green space in the community; Dredge the water and block it for 6 times.

3. Conscientiously implement the housing subsidy policy, strictly follow the Notice of the Municipal Government Office on 20xx Jilin Low-rent Housing Subsidy, and proceed from reality to do a good job in the preliminary examination and approval of low-rent housing subsidies. Residents who have incomplete procedures and do not meet the requirements will be resolutely refused. Initially approved, * * * approved 14 1 household, and qualified 126 households, of which 16 households were added and 12 households were cancelled. Those households whose subsistence allowances have been cancelled and their housing has been improved this year are determined not to apply for housing compensation, and explain the reasons why they cannot apply, so as to reassure residents. According to the policy, be "open, fair and just". At the same time, we will promote information disclosure, and residents who meet the subsidy policy for low-rent housing will post public notices in prominent positions at the gates of streets and communities, make public complaints telephone numbers for supervision by the masses, and carefully sort out the existing problems according to the feedback.

4. Organize eligible residents to apply for and allocate low-rent housing and public rental housing. Explain the latest low-rent housing and public rental housing policies to residents, receive consultation from residents, accept application procedures and report to the district housing and construction department. In August, 34 sets of 20xx public rental housing, 18 and low-rent housing were accepted. In the process of low-rent housing allocation this year, the organization explained that the task was completed, with zero mistakes and zero complaints. Establish a publicity system, publicize property laws and regulations by using community bulletin boards, hold cultural and recreational activities jointly with streets, communities and property service enterprises on a regular basis, and publicize the basic knowledge of property management to residents;

5. Establish a reception system, make records of residential property reception, coordinate and solve complaints about comprehensive property management within the jurisdiction, and mediate disputes over property management activities. Take the principles of smile, understanding, follow-up, communication and reply to the problems reflected by the business owners, keep records, and contact the property management enterprises in time to solve the problems. For some problems that cannot be solved at the moment, communicate with the owners in time to gain their understanding. At the same time, according to customer complaints, understand the defects and loopholes in property management and guide property service enterprises to improve service quality. After work, study hard on property management and its related laws and regulations, and be able to handle or answer property management related questions through laws and regulations.

6, timely guide and coordinate the work of the owners' committee, especially in the process of residential decoration, give full play to the role of the owners' committee, put forward many good opinions and suggestions on the service quality of property service enterprises, and timely count the unqualified plastic-steel windows installed and hand them over to the property management office.

7. Attend all kinds of training courses organized by the municipal and district property management offices on time, study hard the laws and regulations of property management, and constantly improve their professional level and apply them to practical work.

In the future, I am determined to make persistent efforts in property management, strengthen management, seriously sum up the shortcomings and deficiencies in my work, constantly enrich my knowledge of property management laws and regulations, overcome the blind spots in my work, and let the property work in residential areas go up a storey still higher.

Personal work summary of residential property management 2 With the efforts of all colleagues, the full support of company leaders and the general purpose of serving all owners. Through down-to-earth efforts, the annual work of X years has been successfully completed.

Since I joined the work in June, 65438+X 10, I have finished my work seriously, studied hard, thought positively, and gradually improved my personal ability, so I should be strict with myself in practical work. This year's work is as follows:

1, owner information table

Collect owner information, contact information and find relevant information. Such as: owner's name, telephone number, village and town, etc. Summarize all relevant information in a table to facilitate work.

2. Relocation of houses in the community

The summary table of housing situation has been compiled, and there are 848 houses in the relocation community, which are divided into: 238 houses for farmers in Azhen, 29 houses for farmers in Mulun, 80 houses for mortgage, 26 houses in Hong Kong Guangyilong, 95 houses for external sales, 26 houses vacant by the management committee, 52 houses for Foxconn employees to transfer, and 40 houses for workshops.

3. Obtain the key table

All the keys are collected as follows: Jane received 224 sets of keys, but failed to receive 14 sets. Mullen received 282 sets of keys, but did not receive 9 sets.

4. Investigate the problems existing in residential buildings.

Check the housing quality problems, contact the project department, contact the owner for maintenance, and summarize the housing maintenance table.

5, house keys, water and electricity card, summary table

Sort out the list of unreceived keys, detailed list of houses with water and electricity cards, list of water and electricity cards with vacant keys and list of Foxconn key water and electricity cards.

6. Foxconn's transfer station

Check the quality of 52 sets of Foxconn swing rooms at home. Summarize the house maintenance table. Contact the project department to repair the house.

7. Maintenance and circulation of Foxconn employees' houses.

Check the maintenance of 52 sets of Foxconn employees' transit rooms at home and make detailed records.

8. Turn on the heating at home

Work with the property company to open the Foxconn workers' circulation room for heating, releasing air and water. Check the heating temperature and water leakage at home, and make detailed records.

9. Summary of house maintenance.

Residents reflect housing quality problems and make detailed records, such as names, telephone numbers and existing housing quality problems. Summarize how many sets have been repaired, how many sets have not been repaired and how many sets have been added.

10, check the community health.

Check the sanitation of the community twice a week, including green belts, roads, corridors, elevators, etc. Report the property if there is any problem.

Year x is coming to an end. Under the care and guidance of leaders and colleagues, we have made some achievements in our work after a year of unremitting efforts.

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