Which department is in charge of the property company and how to complain?

The property company belongs to the Property Management Department of the Real Estate Administration, and the complaints are as follows:

1. Submit a written complaint to the property management department of the local real estate administration responsible for the supervision of the property industry;

2, before the complaint, should carefully review the property management agreement signed with the property company, determine the property company failed to perform their duties;

3. Prepare sufficient evidence to ensure that the complaint materials are complete;

4, avoid verbal complaints, formally put forward in writing.

Supervision responsibility of the property company:

1. Formulate laws and policies on property management;

2. Supervise the service quality and code of conduct of the realty service enterprise;

3. Accepting and handling complaints and disputes related to property management;

4. Regular inspection and evaluation of property management activities;

5. Guide and coordinate the relationship between the realty service enterprise and the owner;

6. Organize professional training and qualification certification of property management;

7. Promote the healthy development of the property management industry.

To sum up, if you want to complain about the property company to the Property Management Office of the Real Estate Administration, you should submit a written complaint to the office, review the property management agreement, prepare sufficient evidence, and make a formal written complaint.

Legal basis:

property management regulations

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.