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How to complain about the property manager is the most effective?
1, you can complain to the property management office of the local real estate administration, which is the competent department of the property industry;
2, do a good job before the complaint. Try not to take the form of oral complaints, and try to submit them in writing;
3. Look at the property management agreement signed between you and the property management company before submission. Where the property management company failed to perform its duties, the evidence should be full and complete.
Dealing with property disputes requires reasonable communication and consultation. First of all, both sides should try to stay calm and avoid emotional behavior. Secondly, we can try to mediate through the property management office or the owners' committee to seek mutual understanding. If it cannot be settled through mediation, you can seek legal aid or the help of an arbitration institution.
The role of complaints:
1. The significance of complaint handling is to protect consumers' rights and interests. Consumers are the main body of the market economy and have the right to buy high-quality products and get good services.
2. Improve the service quality of enterprises. Consumer complaints are an important channel for enterprises to find problems. Through complaints, enterprises can understand the real needs and demands of consumers and find problems in products and services in time.
To sum up, when dealing with property disputes, it is very important to communicate and negotiate reasonable solutions. Both sides should remain calm, avoid emotional behavior and try to seek mutual understanding through mediation. If it cannot be solved, you can seek legal aid or the help of an arbitration institution. It is also important to keep relevant evidence and documents. Respect for legal procedures and willingness to seek compromise are the key to solving property disputes.
Legal basis:
Regulations of People's Republic of China (PRC) Municipality on Property Management
Article 48
The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.
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