As a property management company, how to safeguard its own rights and interests while doing a good job in property services?

To protect your rights and interests, just act according to the service contract. However, property management companies belong to the service industry, and it is inevitable that they will encounter some unhappy things in their daily handling work. For example, some owners will scold you if they don't understand something. In fact, just explain it and it will pass. You can't scold him, can you? For example, the person in charge of a single owner or important staff sometimes make unreasonable demands, but it is not difficult for the property management company to do so. You have to satisfy them, otherwise you will not be able to keep the project in the next tender. At work, some property managers have been wronged and shed tears, but these are determined by the nature of their work. As an owner, we should always adjust our mentality, have the mentality of serving the people, and treat everything in our work as an exercise for ourselves. Of course, if individual owners are impulsive enough to hurt people, they should call the police or ask them not to confront each other. Isn't there a saying? "The customer is always right" In this industry, let's also use "the owner is always right".