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Summary of personal work of company cleaners
Summary of personal work of company cleaners (1) Cleaning is only a business of property service management industry. It embodies the clean image of industry units, and also leaves a first impression on the owners and the use of visual senses. As the saying goes: look at the ground through the door, sit down and touch the bench. This is the normal state of people's habitual psychology when checking their health.
First, clean standardization.
On the basis of last year, the work content was refined and the big grading standard was strict. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection.
1, according to the standard training, in view of the job rotation and more new employees, the training is conducted by means of regular lectures on theory and on-the-job demonstrations. The squad leader teaches by hand, and the skilled workers pass on, help and lead, giving full play to the professional skills of the squad leader and mobilizing the enthusiasm of the skilled workers. In this way, students are easy to accept and master, that is, they improve their skills and narrow the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough, then fine, step by step, people walk things clearly (that is, once done thoroughly, people take all the garbage, sundries and tools away).
2. Do it according to the standard. Divided into two parts, the responsibility lies with people, and the target responsibility letter is signed, so that employees have standards in their hearts, and the daily worksheet is arranged in an orderly manner and operated accurately. Master Zhou is one of the best. The glass door and glass curtain wall in the hall are clean and transparent, and the coffee table and sofa are spotless. Master Yuan carried forward the work style of striving for perfection and cleaned the trash cans on the floor, which was not inferior to men at all and kept the main building clean and tidy.
Du Ming Building is being renovated now. In the case of small manpower and heavy workload, several masters also consciously take the standard requirements, move closer to the standard, and strive to approach and reach the standard. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize personnel to take positive actions without complaint. Master Lao Fan's responsibility area is the most thorough and clean at present, and it is a standard model that is difficult to see from the decoration stage.
3. Check according to the standard. Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Routine inspection with constant skills is an indispensable measure for cleaning standardization. Only in this way, the fence will not be a dead letter, and the sanitation of the community will win the satisfaction of the owners and users.
Second, put forward strict requirements for health.
Creating a sanitary city is an important decision of the municipal party committee and municipal government. Over the past year, we have always tightened this ambition and never dared to relax. The situation in this area has been very good.
1, the time required by the superior, strictly implemented, strictly in accordance with the standards.
The cleaning time of the square used to be from 8 am to 8 pm. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, the two students were changed to the same class in the morning and afternoon, which extended the class time and met the time requirement of creating health care.
Admittedly, although the class time has been shortened, the workload has doubled. However, the two masters accepted the assignment without saying anything. At the same time, it is difficult to see cigarette bands and scraps of paper in the huge square without lowering the standards. On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Their professionalism and fighting spirit are worth learning from our owners.
2, the superior requirements for long-term management, we from beginning to end.
From the cognitive point of view, health creation is of great significance. From the perspective of job responsibilities, we are the main force. Yes, we must accept the task, be duty-bound, be inspected at any time, and go all out to do a good job in health creation. In the words of two masters: "What to do when checking, what to do at ordinary times" is the same as usual checking. In the process of numerous inspections and unannounced visits, it has also proved one point. The Milky Way is very good, we can rest assured. The leader of the neighborhood Committee said so.
Third, unite as one and stress righteousness.
In practical work, we always remind and ask everyone: don't say anything that is not conducive to unity (don't talk about the length of others behind their backs); Don't spread words that are not conducive to unity, don't gossip, and mind your own mouth; Don't do things that are not conducive to unity, especially during duty and in the process of handing in xx. Don't be clever, perfunctory and fool your companions, so that you can get along with xx. Will be upright, bad style is difficult to exist; Emphasize justice and reduce suspicion.
Cohesion of mood and spirit. Take the words of female compatriots as an example: now I am in a good mood and my work has an end. We are willing to suffer a little, and the fees advocated by the leaders are all public. We resolutely obey and are willing to do it. The long-standing practice has been broken, putting an end to the phenomenon that anyone disposes of waste products privately. That is to say, it reduces the psychology of mutual suspicion and intrigue and increases the income. Although insignificant, it embodies a spirit and realm. What is more important is to promote unity and enhance team awareness. Many of the company's surprise missions can come at once, and they are willing to work without complaint.
Fourth, feeling and nothingness.
In people's imagination, cleaning is common, but anyone can do it. What others can do may not be possible. According to our standards, we will never do it at the meeting. We should have a process and feel it with our heart. Having said that, some people may think that cleaning is reasonable, so don't sell yourself short. Feeling: Some people don't know how to clean.
Personal work summary of the company's cleaning staff (II) I have been employed as the cleaning staff supervisor of the property department since xx this year. Job responsibilities are to be responsible for the daily cleaning staff, regular disinfection and garbage removal of parks A, B and D, and to supervise and manage land reclamation and daily cleaning staff services together with the property office area and E, F and G groups received at the end of the year. The wide management scope and scattered personnel have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is the work report since this year:
First, land reclamation.
At the beginning of the work, the focus of the work was land reclamation in the public areas organized by ABD. Due to the tight time and much maintenance work, it has brought great difficulties to land reclamation. Basically, during the whole period, land reclamation and large-scale maintenance work were carried out at the same time, which caused the secondary pollution and repeated cleaning of the completed land reclamation area. The reclaimed water system was not opened until the owner concentrated on it, which undoubtedly had a great impact on land reclamation.
However, under the coordination of Manager Wang of the Property Department, after many times of communication, I contacted the general contractor to transport the large pieces of construction waste as far as possible, and I arranged for land reclamation personnel to clean up the remaining small amount of construction waste. In addition, through coordination, I temporarily borrowed fire water for land reclamation. Daily on-site supervision and inspection, rectification and rework, and item-by-item inspection before the owner goes through the formalities of moving in ensure the smooth completion of land reclamation. At the same time, when EFG Group took over at the end of the year, it was freezing, and most of the time it could not use water, overcoming many difficulties and completing the land reclamation work.
Second, the daily cleaning work management
As grass-roots workers, cleaners in outsourcing companies are generally older, less educated and more mobile. Because this project is a villa project, the working environment is only a park and a garage, the conditions are relatively bad, and the area under everyone's jurisdiction is also very heavy. In addition to regular in-depth corporate culture training for the company's background, management system and company leaders, property management companies also have cross-training and cycle training with the cleaning staff company's own working system. And the cleaning staff of the cleaning company are trained in practical operation and cleaning skills, and oral examinations are organized one by one on a regular basis to ensure that everyone can improve as soon as possible.
Also, during the daily work of cleaning staff, pay more attention to their rest and diet, contact the engineering department to build a cleaning staff lounge in the garage, and distribute heatstroke prevention and cooling drugs during the high temperature in summer, so that everyone can work with peace of mind. Since 10, due to the evacuation of the indoor cleaners of the construction party, our property management department has deployed personnel to clean up the garbage after construction under the condition of tight personnel, and cleaned it up to 175 times in two months. During the maintenance period, the construction garbage in public areas was cleaned up more than 200 times, which ensured the sanitary requirements of indoor and public areas before the owner moved in after the construction.
At the same time, combined with the detailed rules of actual work, summarize and constantly modify the rules and regulations of cleaners in daily work. The company's work instructions for cleaning staff have been updated successively, and a series of management regulations, detailed rules and specific measures have been formulated and revised successively, so that the management division of labor is clear and the responsibility lies with people. According to the field situation, the post division, work flow, responsibilities, safety operation norms, emergency plans and other contents of the cleaning staff were formulated. Similarly, in order to check the working conditions of employees at any time, the supervisor of the outsourcing company will fill in the working day report and the cleaner patrol checklist I fill out every day to conduct double patrol inspection.
I combine the daily employee's work performance, problems found and rectification, communication and cooperation with other departments, and work log on a piece of paper, which greatly reduces my paperwork, and through communication with the security supervisor, the supervisor and the greening supervisor, I supervise and report each other, making up for the current situation that I am the only one patrolling and checking in the cleaner department. Understand their work and quality through records and lists, so as to be well aware and well documented, and keep them on file for future reference. Work closely with customer service department to deal with two complaints about household cleaners and take corresponding measures in time to avoid the recurrence of the same problem. Communicate and cooperate with the staff of the sales office and the club to successfully complete the reception task of the superior leaders.
Third, garbage removal.
The garbage removal company officially entered the site on xx, xx, xx. In the early stage, it was mainly domestic garbage. With the increase of occupancy of owners and decoration households, construction waste is piled up in the garage of each household, so there is another garbage patrol in daily work. Make a good estimate and contact the wrecker to enter the site in time. Some decoration companies mix building materials with garbage dumps. In order to prevent accidental demolition, I designed a form, which was signed by the demolition personnel and the person in charge of the site. At the same time, I also informed the front desk to contact the owner to ensure double insurance.
Looking back on the work in the past six months, with the help and care of superior leaders, although some achievements have been made, the work of cleaning staff in parks and clubs has been on the right track. However, there is still a certain gap with the requirements of leaders at all levels of the company, and the management level and communication ability are still lacking. Sometimes things are not calm enough, and sometimes rushing for success will be counterproductive. These shortcomings require me to strengthen my study, guide my work with what I have learned, and strive to repay the trust of leaders with better results.
In the new year, I will strive to do the following with more enthusiasm and positive working attitude:
1. Strengthen the study and improvement of business knowledge and corporate culture, innovate working methods and improve various management regulations. .
2. Strengthen communication with the supervisor of outsourcing company, improve the service quality and work efficiency of cleaners, and strengthen training in all aspects.
3. According to the company's regulations, gradually establish and improve the evaluation management system of outsourcing companies to improve the work efficiency of outsourcing companies.
Please supervise and correct the above report.
Summary of personal work of company cleaners (3) It is my great honor to be a cleaner in xx community. This job is hard for me. From the first day of work, I treated this job with a rigorous attitude. Cleaning is not worth mentioning in the eyes of many people. I thought so, too, but since I really came into contact with the actual work, I found it not easy. For the cleaning staff, we must not be careless. Corner, corner, window and corner are the focus of self-examination.
In xx garden club, I tried my best to do my job with sincere service. The result of hard work is obvious to all, and it has been affirmed and recognized by leaders and community owners. During my tenure in xx community, my progress has been warmly helped by the company leaders and colleagues, and has been understood and supported by most owners and tenants. If there is any merit in the work during this period, it is not because of my personal ability, but because we have a high-quality cleaning team and a group of enthusiastic and dedicated property management personnel. The purpose of this summary is by no means to whitewash myself, but to calmly review my work gains and losses during this period, sum up experience and learn lessons.
At this stage, on the one hand, we should grasp the basic situation of the community as soon as possible, on the other hand, we should ensure the normal work of the community. Due to the short handover time, many things can only be learned by doing. During this period, the daily work of cleaning mainly depends on the effective command of company leaders and the high consciousness of management personnel. During this period, we can actively report to the leaders when dealing with major events and take measures quickly. There are no serious mistakes, but there are still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied in time, without serious consequences.
These seven months' work has also exposed some problems, such as being relatively lenient with oneself and not paying enough attention to some details, which need to be improved in future work. At the same time, I hope I can have the opportunity to learn and master more skills in a more mature community and improve my professional level. Determined to put more time and enthusiasm into the post, complete all the work assigned by the company, and live up to the expectations of the company leaders.
At work, around the company xx as the center, we should be strict with ourselves and complete various tasks better according to relevant standards. Style, can abide by the rules and discipline, unite with colleagues, seek truth from facts, optimistic, always maintain a rigorous and serious work attitude and meticulous work style, hard work. Carry forward the fine tradition of hard work and helpfulness in life, always be an honest man, work diligently, be hard and simple, always bear in mind party member's responsibilities and obligations, be strict with yourself, and always play an exemplary role.
Future direction: With the implementation of xx, it can be expected that our work will be more arduous, the requirements will be higher, and the knowledge we need to master will be higher and wider. To this end, I will work harder, study hard, strive to improve my cultural quality and various work skills, and make due contributions to xx.
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