Job Recruitment Website - Property management company - What are the customer data filed by the property company?
What are the customer data filed by the property company?
The clients registered by general property management companies include the following information: 1. Basic customer information: customer's name, gender, age, ID number, mobile phone number, home address, email address, etc. 2. Real estate information: the real estate information held by the customer, including the house area, building, location and nature of the house. 3. Payment records: payment records of customer property fees and other expenses, including payment amount, payment time, payment method, etc. 4. Complaint record: the record of customers' complaints to the property management company, including complaint contents, solutions and handling methods. 5. Maintenance record: the record of customer's application for maintenance, including the time of application for maintenance, the cause of failure, maintenance situation, etc. 6. Evaluation of some customers: Evaluation of customer service quality and maintenance service of property management companies.
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