Epidemic situation property service

The "spring" in 2022 was once again shrouded in repeated epidemics, and the cities that were pressed the slow button were quietly growing. In a special period, Shenyang New Hope Service Team actively responded to epidemic prevention, went all out to protect the owners and filled in their warm answers.

Quick response? Firmly build a defense line

In the face of the sudden severe epidemic, New Hope Service upgraded the prevention and control plan as soon as possible, strictly checked the temperature, health code and travel code of all entry-exit personnel every day, and added a nucleic acid card confirmation link to be on duty 24 hours a day. The park is scientifically disinfected every day, and Dabai, who weighs more than 40 kilograms, measures the park again and again with his footsteps ... New Hope Service builds a "last mile" security line with an attitude of Excellence.

There is another guarantee for the defense line.

Careful and strict disinfection

Running figure? Exclusive trip

In order to strengthen the owner's sense of security, all couriers are sent to the courier disinfection point set up at the gate post, which is disinfected by the ordering personnel and sent to the owner's residence. The figure of "running housekeeper" who shuttles through the park is an exclusive trip again and again. He is not a long-distance runner, but he is willing to stick to this extra safety and peace of mind.

Hold the fort one more time.

Sincere concern? set an example

After receiving the notice of nucleic acid detection, based on the familiarity and understanding of the park owners, the new hope service housekeeper quickly considered the inconvenience of the elderly living alone in the community, and the customer service housekeeper took the initiative to contact the owners to pick them up by private car, and accompanied the elderly owners to the designated place for nucleic acid detection, which made the elderly owners feel more cordial and seemed to have a little more sense of security. Although it is a small place, I can see that it is sincere. This kind of enthusiasm with northeast amorous feelings is engraved with sincere care like family.

Care more about service.

Send beautiful women? Pass on hope

For the projects served by the closed housekeeping office, the new hope service team thinks that the owners may be worried about their own materials or it is inconvenient to live at home, so they purchase meat and various vegetables in a unified way and give the owners a free food warming package. From the project manager to the housekeeper, engineering and other teams, all the staff delivered to the owner; In addition, the team also specially hired a barber to provide haircut services for the owners in the park, and at the same time, to provide more convenient protection for the owners' lives as much as possible while doing a good job of epidemic prevention. In a special period, we pay attention not only to professional protective actions, but also to the owners, thinking about what the owners may need, and being anxious about what the owners need, so as to make the attention more caring and caring.

Pay more attention to intimacy.

Work together? Happiness is heating up.

Keep an extra temperature.

The new hope of epidemic prevention and control service is intimate and sincere service, which makes the property work gain spontaneous praise and praise from the owners. The content praised for the property in the WeChat group and the circle of owners' friends has warmed the hearts of every new hope property service provider, strengthened the pace of sincere service and attentive care, and practiced "every day, let happiness happen".

There is always a warmth of transmission, which is the initial heart of practice!

There is always a moment of protection, which is a footnote with heart!

New Hope Service explained that service is not only professional.

Waiting for flowers to bloom, but also waiting for spring to return to the mountains and rivers.

Every day, let happiness happen.