Job Recruitment Website - Property management company - The 7-year-old son was beaten by the security guard and vomited blood. The woman asked the property to discuss. Why was it rejected?
The 7-year-old son was beaten by the security guard and vomited blood. The woman asked the property to discuss. Why was it rejected?
Ms. Tang lives in Phillip Bay, Sunshine City, Jianggan District, Hangzhou. She has a seven-year-old son, Hao Hao. At work, she suddenly received a phone call from her husband, saying that her 7-year-old son Hao Hao was beaten by the community security guard. Ms. Tang was very anxious at the time. How can the security guard hit people casually for no reason? So I quickly asked for leave to go home, ready to know the situation, and took Hao Hao to the hospital by the way. After returning to China, Ms. Tang learned about it. The cause of the incident is simple. Because her son Hao Hao touched the foot of the security guard. As a result, the security guard slapped the child directly.
Ms. Tang said that on the same day, she and her grandmother would go out shopping to buy food. When they walked to the door of the community, they just went out to access the door. Hao Hao stood by the iron gate at the gate of the community waiting for her. The security guard may have seen Hao Hao standing at the door, which affected the people in and out, so he said a few words of Hao Hao, and Hao Hao might have talked back at that time. When grandma Hao Hao rushed to the door and was ready to leave with Hao Hao, the security guard stopped Hao Hao and wouldn't let her go. As a result, there was an argument between the two sides. Because the security guard was sitting at that time, Hao Hao accidentally touched the security guard's foot. As a result, the security guard stood up excitedly and waved and gave Hao a few slaps.
When Ms. Tang saw her son Hao Hao, Hao Hao's whole side face was swollen, his ears were red, his mouth was broken by a slap, and his mouth was bleeding. Afterwards, Ms. Tang took her son to the hospital. The doctor diagnosed that the left external auditory canal was slightly swollen and the face was damaged. Fortunately, there was no serious injury. After returning home from the hospital, Ms. Tang found the property, hoping that the property could give a statement, but the response of the property made Ms. Tang unacceptable. Ms. Tang said that the property only reflected the safety conditions, and did not mention the issue of apology and compensation.
Ms. Tang communicated with the property many times and did not get back a statement. She felt very wronged. Ms. Tang said that the child is only 7 years old now. Now that she has experienced such an experience, there must be a shadow in her heart. It can be said that she left a very bad memory. I hope the property can give an explanation. In this regard, Ms. Tang put forward three requirements. The first security guard must apologize in person, and the second property must compensate for medical expenses and lost time. After all, I have to take my child back and forth to the hospital, and I have to ask for leave. This lost property is to be compensated. Third, after the incident, the property said that there was no monitoring at the door, which was very unreasonable. Property should increase the number of monitoring.
Ms. Tang came to the property service center, and the property manager was absent. She contacted Yao Jingli of the property by phone, and the other party said that she had no right to be interviewed. She left her contact information, and there will be a reply from the company leader. In the afternoon, I received a phone call from Ms. Li, claiming to be the person in charge. Ms. Li said that the security guard who beat people had been injured in the foot before. At that time, the little boy stepped on it, and the security guard was a little unstable, which may have caused excessive behavior. However, what is the specific scene, she has not investigated clearly.
On the phone, Ms. Li said that she would find the security guard as soon as possible to understand the specific process at that time and give Ms. Tang an answer. For the three conditions proposed by Ms. Tang, the property will also negotiate with Ms. Tang as soon as possible.
There is no monitoring during the incident, so it is difficult to judge the cause of the incident. After all, there are many "Xiong Haizi" now. But anyway, in the face of a 7-year-old child, this is a bit too much. In addition, there is no monitoring at the entrance of the community. How can such property services reassure owners? What do you think of this?
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