Which department is complaining about arbitrary charges?

First, which department should I go to complain about the property fee?

1. Complain to the Price Bureau. The previous property fee must be approved by the price bureau. Price Bureau has the right and obligation to supervise property companies.

2. Complain to the Housing Authority that the Housing Authority is the industry management department of the property company and has the obligation to deal with the violations of the property company.

3. complain to the consumer association.

Second, the property fee collection standard

Property management fee, also called property management service fee, is the fee charged by the property management enterprise to the owner according to the time limit stipulated in the property management service contract. The property service fee shall be paid by the owner on a monthly basis from the date of occupancy. Property service fees can be collected in advance by both parties through consultation.

The collection standard of property fees shall be determined through consultation between the property management enterprise and the owners' committee on the basis of government-guided prices, and reported to the price management department for the record. Special service fees and special service fees shall be stipulated separately by the price management department. Property fees are guided by the government and regulated by the market.

For the properties that have not been leased or sold by the construction unit and the properties that have been delivered but the owners or users have not yet lived, the property management service fee will be charged at 70% of the receivable standard.

The pre-property management service fee before the delivery of the property shall be borne by the construction unit; The preliminary property management service fee from the property delivery to the termination of the preliminary property management service contract shall be borne by the construction unit and the property buyer in accordance with the agreement of the preliminary property management service agreement. Once the property charging standard is determined, the property management department shall not change it at will and charge it repeatedly.

Third, the basic composition of property management fees

1. Management fee: used for the daily management of the property management area, including the account management of related property management services such as patrol, inspection, property maintenance and update fee, and property file keeping in the property management area;

2. Operating expenses of house equipment: operating service expenses of elevator, water pump and other house equipment;

3. Cleaning fee: the cost of daily cleaning service in the property management area;

4. Security fee: the fee required for daily security service in the property management area;

5. Maintenance fee: the cost of property maintenance service.

Four, the provisions of the property management fee:

1. The charging standard for sold public houses shall be formulated by the Municipal Price Bureau in conjunction with the Municipal Real Estate Bureau;

2, ordinary residential commercial housing charges, by the property management companies and owners or owners committee in the district and county price departments in conjunction with the real estate management department to determine the benchmark price range;

3. The charging standards for high-standard domestic commercial housing and export commercial housing shall be determined through consultation between the property management enterprise and the owners or owners' committee. The fees for other service items shall be determined through consultation between the property management enterprise and the owners' committee or between the owners and users;

4. The items and standards charged by property management enterprises shall be announced. If the property management service fee has been charged to the owner or user in accordance with the regulations, no other unit or individual may charge the same fee repeatedly. Without the entrustment of the owners' committee or the owners and users, the owners and users shall not pay the service fees provided by the property management enterprises themselves.

legal ground

Detailed rules for the implementation of the regulations on the administration of medical institutions Article 68 The health administrative department at or above the county level shall set up an office for the supervision and administration of medical institutions. The supervision and management offices of medical institutions at all levels carry out their work under the leadership of the health administrative department at the same level. "Detailed Rules for the Implementation of the Regulations on the Administration of Medical Institutions" Article 69 The duties of the supervision and administration offices of medical institutions at all levels are: (1) to formulate the work plan for the supervision and administration of medical institutions; (two) to handle the examination, certification and replacement of supervisors of medical institutions; (three) responsible for the registration, verification and statistics of the relevant supervision and management work of medical institutions, and report to the health administrative department at the same level; (four) responsible for accepting and handling complaints from the masses about medical institutions; (five) to complete other supervision and management tasks assigned by the administrative department of health.