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The water in the community is frozen and does not belong to the property management.
1. Property management scope: If the maintenance and management of water supply facilities are explicitly included in the residential property management contract or articles of association, water stoppage may fall within the property management scope. The property management department has the responsibility to ensure the normal operation of the residential water supply system.
2. Natural disasters or accidents: The property management department may not be responsible for water freezing caused by natural disasters (such as extreme low temperature) or accidents (such as power failure and pump failure). In this case, the property management department usually tries its best to help solve it, but it may need the understanding and cooperation of the owners.
3. Improper use by the owner: The property management department may not be responsible for water freezing caused by improper use of water supply facilities by the owner (if no anti-freezing measures are taken).
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