How to deal with the conflict between the security guard at the entrance of the community and the owner

Owners learn to empathize, and security guards put an end to resistance. If something goes wrong, we should discuss it and deal with it through negotiation or mediation first. If negotiation and mediation fail, then we can only let the law judge fairly and solve it through litigation. To solve the "grudges" between security guards and owners, we need to put ourselves in others' shoes. Security guards should not think that they are managing the community, but realize that they are serving the owners. And owners should not put themselves in opposition to the property. When you encounter problems, you should think about solving them with the security guards, not engaging in confrontation and resistance.

Judging from the current situation, both owners and security guards should raise awareness and clarify their respective rights and obligations; Secondly, everyone should be calm and respect each other in the process of doing and accepting things. The owner wants to strictly manage the security, but at the same time, it should be humanized and not rude. As owners, they should also consciously abide by the regulations of community management, accept the reasonable monitoring of security, and establish good communication channels with property management companies through industry committees.

Both sides should use the system for management and restraint, such as signing a detailed contract, clearly defining the responsibilities of security. On the other hand, property management companies should also strengthen the management and education of security guards and urge them to provide proper services for owners.

For the security personnel themselves, it is necessary to improve their own quality and reasonably implement the decision of the property management company. Only by making efforts in many ways can we combine leniency with severity; Respect and understand each other, unnecessary friction between the owners and security guards will be reduced, and all communities will be harmonious.