Job Recruitment Website - Property management company - How to reply to the complaint that the property was demolished by the owner about the direct drinking machine in the community?

How to reply to the complaint that the property was demolished by the owner about the direct drinking machine in the community?

If the property is complained by the owner of the residential direct drinking machine and requires to be dismantled, you can take the following steps to reply:

1. First of all, we should confirm and verify the owner's complaints. Check whether the direct drinking machine in the community meets the relevant safety and health standards.

2. Before replying to the owner, the property should know the attitude of the residents to the direct drinking machine in the community, and whether there are other complaints or suggestions.

3. When replying to the owner, the property should explain to the owner the importance and convenience of the direct drinking machine in the community and the safety and health problems of the direct drinking machine in the community. And inform the owner that the property will take measures to ensure the safety and hygiene of the use of direct drinking machines in the community, such as strengthening cleaning and maintenance.

4. If the demolition of drinking machines in residential areas is inevitable, the property should contact relevant departments to ensure that the demolition procedures comply with relevant laws and regulations. And inform the owner of the relevant treatment progress and time, so that the owner can make preparations.