What is service outsourcing? What kinds are there?

What is service outsourcing? What kinds are there? Service outsourcing? From the contractor's point of view, it is to outsource the non-core peripheral work of our company to other companies and concentrate on the core business of the company. Companies or groups that specialize in receiving these projects are service providers.

Three categories:

Information technology outsourcing service (ITO):

Ito can see from the word IT that it is computer information technology business outsourcing, software project outsourcing, animation production outsourcing, network production outsourcing and so on.

Technical business process outsourcing service (BPO)

BPO provides more technical services, such as voice call center, finance, audit, tax management and database management.

Technical knowledge process outsourcing (KPO)

KPO is mostly outsourced in design intellectual property research, research and development and testing of medicine and biotechnology, product technology research and development, industrial design, analysis and data exploration, animation and online game design and development, educational courseware research and development, engineering design and other fields. It means that an enterprise hands over one or several links in the production or operation process to other (specialized) companies to complete. The scope of outsourcing can be divided into "blue collar outsourcing" and "white collar outsourcing" according to the nature of the work. "Blue-collar outsourcing" refers to the outsourcing of product manufacturing process. "White-collar outsourcing", also known as "service outsourcing", refers to the outsourcing of technology development and support for other service activities. Among them, the outsourcing of technology development and support generally adopts one-time project contracts to seek the services of third-party professional companies, which is called "contract outsourcing"; The outsourcing of other service activities is mostly carried out by professional outsourcers by signing long-term contracts, which is called "functional outsourcing".

At present, service outsourcing is widely used in IT services, human resource management, finance, accounting, customer service, research and development, product design and many other fields. The service level has been continuously improved, and the added value of services has increased significantly. According to the survey of American Dunbar Company, IT service, human resource management, media public relations management, customer service and marketing are the fastest expanding areas of global enterprise outsourcing.

What is service outsourcing? As a type of outsourcing, domestic and foreign academic circles have a lot of understanding of the concept of service outsourcing, and there is no unified and accurate definition for the time being. The common expression of service outsourcing is that enterprises outsource non-core services such as information services and business processes to third-party service providers outside the enterprise, while they focus on the development of core services. In essence, it is a management mode of resource integration, that is, based on value chain management, enterprises use their best external specialized resources to achieve the purpose of reducing costs, improving efficiency and exerting core competitiveness. Service outsourcing can be divided into information technology outsourcing (ITO), business process outsourcing (BPO) and knowledge process outsourcing (KPO). IT outsourcing means that an enterprise entrusts an IT service outsourcing provider to provide part or all of its IT services to reduce the cost of software development. Ito's main business scope includes IT system operation services, IT system application management services and IT technical support management services (including software outsourcing). Business process outsourcing refers to outsourcing one or more original internal functions to external service providers, who undertake the designated functions of operation and management. The business scope of BPO includes: demand management, enterprise internal management, business operation management, supply chain management, etc. Knowledge process outsourcing is a highly intelligent continuation of business process outsourcing and the highest category of BPO. Generally speaking, it refers to contracting a specific business within a company to an external professional service provider. Including research, analysis, market entry and so on. Compared with traditional ITO, BPO and KPO are the development directions of service outsourcing in the future. As an important part of modern high-level service industry, service outsourcing industry has the characteristics of high information technology carrying capacity, high added value, low resource consumption, less environmental pollution, high employment absorption and internationalization level. At present, a new round of world industrial restructuring characterized by service outsourcing, service trade and high-end manufacturing and technology research and development transfer is in the ascendant and has become a new important factor to promote international industrial transfer.

What is service outsourcing? Simply put, other companies outsource their work to you or your company.

Definition: IT outsourcing custody service entrusts the informatization construction of enterprises to specialized service companies. It is a way for enterprises to rapidly develop enterprise digitalization, improve the quality of digitalization, improve the working efficiency of enterprises and save the cost of informatization, and it also provides great help for individual users.

Scope: It can include the following contents: information planning (consulting), equipment and software selection, network system and application software system construction, daily maintenance management and upgrade of the whole system network, etc.

Clients: The industries that mainly serve small and medium-sized enterprises are: firms, manufacturing, trade, advertising, media, architectural decoration, real estate and other enterprises.

What is service outsourcing? IT outsourcing custody service entrusts the informatization construction of enterprises to specialized service companies. It can include the following contents: information planning (consulting), equipment and software selection, network system and application software system construction, daily maintenance management and upgrade of the whole system network, etc. It is a way for enterprises to rapidly develop enterprise digitalization, improve the quality of digitalization, improve the working efficiency of enterprises and save the cost of informatization, and it also provides great help for individual users.

The current business environment is changing rapidly and technology is changing with each passing day. Do what you are best at (core competitiveness) and outsource the rest! It has become an irreversible trend. To put IT simply, an enterprise transfers its IT outsourcing service process, including the maintenance of all office hardware, networks and peripherals, to a company specializing in IT operation and maintenance for all-round maintenance when there are insufficient or no full-time IT operation and maintenance personnel.

Research shows that companies that outsource support services have higher execution efficiency and lower costs than companies that do everything in their own companies. The reason is:

1. Professionals do professional work

The outsourcing services provided by professional companies are more efficient, professional and efficient than the work of setting up service departments by the company itself.

2. Save resources and reduce investment.

A single company's demand for services is uncertain and unstable, which will inevitably lead to a waste of resources, but the resource allocation of outsourcing service companies is completely based on the number of businesses.

gain time

Through outsourcing services, you don't need to organize company resources to complete the target project, but you can get it directly through outsourcing.

What services are included in IT service outsourcing, and which enterprises in Shenzhen IT service outsourcing are worth recommending? Including IT technology and processes, which are basically the same as those of network management, but IT service providers are more professional and systematic in IT processes, such as Sunshine, Three Links Operation and Maintenance, and Suoxinda, which are well done in Shenzhen.

What are service outsourcing and international outsourcing? From which angle do you want to know?

Is it a profession or a news report or something?

In fact, service outsourcing itself is not a new word, but has recently been paid attention to by several relevant departments of the country and given certain policy inclination and support.

The earliest contracted project in China should be production, and "Made in China" is actually an industrial outsourcing.

The software outsourcing industry in China started relatively early, and Neusoft is the most famous one at present.

Service outsourcing is just a general term, which has many classification methods, including outsourcing content and outsourcing industry, which can not be clearly stated in one or two sentences.

Both Baidu Encyclopedia and Think Tank Encyclopedia have definitions of outsourcing terms, but they are both rough. Only when you really understand the operation process of outsourcing enterprises can you really understand the inner meaning and value of "outsourcing".