What if the package is impersonated?

In today's society, online shopping has gradually become a trend. Nowadays, the guard room in the community has also become a temporary express transfer station, but some people have made the wrong idea of taking someone else's express delivery, so the parcel was taken away by others, and the express delivery company is responsible? The following small series has compiled this knowledge for everyone, welcome to read! After the incident, she bought a dress online a few days ago. When placing the order, she left the address of her new home, which was sent to the company before. On the afternoon of 65438+ 10 16, Ms. Huang received a call from the courier saying that the parcel had arrived and asked Ms. Huang to pick it up at the entrance of the building. Knowing that Ms. Huang couldn't come to work, the courier told Ms. Huang that he left the parcel at the community grocery store and asked her to get it after work. However, when Ms. Huang came home from work at night, she found that the parcel was missing. The owner of the grocery store said that there are so many express parcels every day that she has no impression of Ms. Huang's express parcels. "I went to the logistics company again, and they all said that it was not their own responsibility, and my things were gone." Ms. Huang said. It's not difficult to get express delivery. The reporter made an unannounced visit to the guard rooms and collection points of several communities and units in Yichun central city on the grounds of collecting express delivery on behalf of friends. At Jiang Xiuyujing's grocery store, the reporter said to the owner's proprietress, "I've come to get the parcel." Without asking the reporter's name and detailed information, the proprietress said, "Look for the pile on the right at the door." The reporter took one of the packages at random and left. The owner of the store didn't want to sign it, and she didn't want to prove it. The courier was so easy to get. Subsequently, the reporter sent the courier back on the grounds that it was sent wrong. "You don't need to show your documents to pick up the courier here. What should I do if someone takes the lead? " The reporter asked. "They are all in a community, don't worry, and there are so many couriers every day, we generally don't check their identities one by one." The proprietress replied. Subsequently, the reporter successfully took the courier in the same way in the property management office of a residential area on Xuefu Road in Yichun central city and the guard room of a unit on Yichun North Road, and later put it back on the grounds that it was wrong. Logistics companies or doormen will be held accountable. Express delivery is so easy to be impersonated. Who should bear the loss after the courier is lost? On that day, in the interview, most doormen said that once things were lost, they were not responsible. The reporter also asked several logistics companies, and the other party said that if the signer can't get it in time, they will get the consent of the signer and put the courier in the guard or security room. If it is lost, they won't pay for it. Interpretation of the law If the courier company directly gives the courier to the doorman of the community without the consent of the owner, resulting in the loss of the parcel, the courier company shall bear the responsibility. However, if the owner, the courier and the doorman all agree to put the parcel in the doorman's room, the courier will perform his duties and give it to the doorman, who will be responsible for keeping the courier. If it is lost, the doorman will be responsible. Lawyer Yuan reminded the public that in order to avoid unnecessary losses, we must pay attention to logistics information and contact logistics companies in time. If they can't pick it up in person, they should also contact the collection staff to avoid this situation.