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Which department should the property complain to?

Complain about the property to the real estate administrative department of the local people's government at or above the county level. For major problems of property enterprises, owners can complain to the property management section of the local housing authority, which is mainly responsible for accepting complaints from owners' committees or developers.

legal ground

Article 42 of the Regulations on Property Management

The price departments of the people's governments at or above the county level shall, jointly with the real estate administrative departments at the same level, strengthen the supervision of property service charges.

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.