According to the Measures for the Administration of Tour Guides, the state manages tour guides as follows

Article 1 In order to strengthen the construction of tour guides, safeguard the order of the tourism market and the legitimate rights and interests of tourists, these Measures are formulated in accordance with the Regulations on the Administration of Tour Guides and the Regulations on the Administration of Travel Agencies.

Article 2 The tourism administrative departments shall implement hierarchical management for tour guides.

Third tourism administrative departments to implement the tour guide qualification examination system and grade assessment system.

Article 4 Tourism administrative departments shall implement a scoring management system and an annual audit system for tour guides. Article 5 The State implements a unified tour guide qualification examination system. Only those who pass the exam can get the tour guide qualification certificate.

Article 6 The tourism administrative department of the State Council shall be responsible for formulating the policies and standards of the national tour guide qualification examination, and supervising and managing the examination work in various places.

Provincial tourism administrative departments are responsible for organizing the implementation of the qualification examination for tour guides within their respective administrative areas.

Municipalities directly under the central government, cities under separate state planning and sub-provincial cities are responsible for the examination of tour guides in their respective regions.

Seventh adhere to the principle of separation of examination and training, voluntary training, and may not force candidates to participate in training.

Article 8 After passing the examination, the tourism administrative department that organized the examination will issue the Qualification Certificate for Tour Guides within 30 working days from the end of the examination.

If you have not been employed for 3 years, your qualification certificate will automatically become invalid.

Article 9 Anyone who obtains the qualification certificate of tour guides and is registered in a travel agency or a tour guide management service institution shall apply to the local tourism administrative department for a tour guide certificate with the labor contract or the registration certificate of the tour guide management service institution.

Local tourism administrative departments refer to municipalities directly under the central government, cities under separate state planning, sub-provincial tourism administrative departments and tourism administrative departments at or above the prefecture level with corresponding tour guide scale, corresponding tour guide management service institutions and stable law enforcement team.

Article 10 A person who has obtained the qualification certificate of tour guides shall apply for a tour guide certificate and participate in the pre-job training and assessment organized by the tourism administrative department that issued the tour guide certificate.

Eleventh "tour guide qualification certificate" and the tour guide certificate are uniformly printed by the tourism administrative department of the State Council and used throughout People's Republic of China (PRC).

No unit may issue other forms of tour guide cards separately. Article 12 The State shall exercise scoring management over tour guides.

The tourism administrative department of the State Council is responsible for formulating the scoring management policy for tour guides nationwide, and organizing the implementation, supervision and inspection.

Provincial tourism administrative departments shall be responsible for organizing, implementing, supervising and inspecting the scoring management of tour guides within their respective administrative areas.

The local tourism administrative departments shall be responsible for the specific implementation of the scoring management of tour guides within their respective administrative areas.

Thirteenth tour guides scoring method to implement the annual 10 scoring system.

Fourteenth tour guides in any of the following circumstances, deduction 10 points:

(a) words and deeds that harm national interests and national dignity;

(2) luring or arranging tourists to participate in pornography, gambling and drug activities;

(three) there are acts of beating or insulting tourists;

(4) Deceiving or coercing tourists to spend;

(five) continue to engage in tour guide business without passing the annual examination;

(six) due to their own reasons, causing great harm and loss to the tour group.

Fifteenth tour guides in any of the following circumstances, deducted 8 points:

(1) Refusing, evading inspection or deceiving inspectors;

(two) unauthorized increase or decrease of tourism projects;

(three) unauthorized termination of tour guide activities;

(four) the explanation is mixed with vulgar, obscene and superstitious content;

(five) without the appointment of a travel agency, or in any other way directly contracting the tour guide business.

Sixteenth tour guides in any of the following circumstances, deducted 6 points:

(1) Selling commodities to tourists or buying commodities from tourists;

(2) Asking tourists for tips in an express or implied way;

(three) due to their own reasons, miss or miss the tour group;

(four) the quality of the explanation is poor or not;

(5) Lending the tour guide card to others for use;

(six) the occurrence of major safety accidents, do not actively cooperate with the relevant departments to rescue.

Seventeenth tour guides in any of the following circumstances, deducted 4 points:

(1) Traveling with a group without permission;

(two) do not participate in collective activities without reason;

(three) engaged in tour guide activities without wearing a tour guide card or a tour guide card;

(four) do not respect the religious beliefs and national customs of tourists.

Eighteenth tour guides in any of the following circumstances, deducted 2 points:

(a) did not arrive at the post according to the prescribed time;

(two) 10 or more team did not play the flag of the reception organization;

(three) did not carry a formal reception plan;

(four) the station does not display the travel agency logo;

(five) the instrument and dress are not neat;

(6) Smoking or eating during the explanation.

Article 19 After a tour guide is deducted 10, the tourism administrative law enforcement unit that deducted the points at last temporarily suspends his tour guide card, issues a certificate of keeping the tour guide card, and notifies the tourism administrative department and the registered unit where the tour guide is located within 10. The tour guide who is taking the group will complete the rest of the tour with the detention certificate issued by the tourism law enforcement unit.

Twentieth illegal acts of tour guides, in addition to deducting their corresponding scores, should be punished according to law and punished according to relevant laws.

After the tour guide has passed the annual examination, the annual examination unit shall cancel its remaining scores and re-count them into the initial scores.

Article 21 tourism administrative law enforcement personnel who neglect their duties, fail to deduct points or arbitrarily punish them in accordance with the provisions, shall be criticized and informed by the tourism administrative department at a higher level, and the tourism administrative department at the same level shall give administrative sanctions. Article 22 The State shall implement an annual audit system for tour guides. Tour guides must attend the annual review.

The State Council Tourism Administration Department is responsible for formulating the annual inspection policy for tour guides nationwide, organizing the implementation, supervision and inspection.

Provincial tourism administrative departments are responsible for organizing and guiding the annual inspection of tour guides within their respective administrative areas, and supervising and inspecting them.

The local tourism administrative department is responsible for organizing and implementing the annual inspection of tour guides.

Twenty-third annual assessment is mainly based on evaluation, and the evaluation contents shall include: tour guide business, deduction, acceptance of administrative punishment and tourists' feedback in that year. There are three kinds of evaluation grades: passing the annual review, suspending the annual review and failing the annual review.

Article 24 If the score of 10 is deducted at one time, the annual review will not be passed.

If the accumulated penalty points reach 10, the annual review will be suspended.

Deduct 8 points at a time and report to the whole industry.

Deduct 6 points at a time, and give a warning and criticism.

Those who have been suspended from passing the annual review can only be re-employed after training and rectification.

Twenty-fifth tour guides must participate in the annual training organized by the local tourism administration department. Training time should be arranged flexibly according to the needs of tour guide business. The annual cumulative training time shall not be less than 56 hours.

Article 26 Travel agencies or tour guide management service agencies shall establish files for registered tour guides, provide on-the-job training and guidance for tour guides, establish an internal management mechanism for inspection, assessment, reward and punishment of tour guides, accept and handle complaints against tour guides, and be responsible for the preliminary evaluation of annual tour guides. Article 27 The State implements a grading assessment system for tour guides. Tour guides are divided into four grades: primary, intermediate, advanced and super.

Twenty-eighth National Tourism Administration organized the establishment of a national tour guide assessment committee. The National Committee for the Evaluation of Tour Guides is responsible for organizing and implementing the evaluation of tour guides nationwide. The tourism administrative departments of all provinces, autonomous regions, municipalities directly under the Central Government and Xinjiang Production and Construction Corps shall organize the establishment of evaluation offices for tour guides, and carry out corresponding work under the authorization and guidance of the National Evaluation Committee for Tour Guides.

Twenty-ninth tour guides who have won the best ranking in the tour guide skill competition organized by units at or above the provincial level may be promoted to the first-class tour guide level with the approval of the National Tour Guide Rating Committee. A person who has won many awards can only be promoted once, and the highest level of promotion is advanced. Thirtieth these Measures shall come into force as of June, 2002 1 day.

Article 31 These Measures shall be interpreted by the National Tourism Administration.