What is the problem that residential property can't force owners to recognize their faces?

It is understood that the relevant departments have made regulations on face recognition. China Consumers Association said that residential properties cannot force owners to carry out face recognition inside and outside the residential area, mainly to protect consumers' rights and interests. Let's take a closer look.

Recently, the relevant departments issued consumer tips, and China's personal information protection law will be implemented soon. Operators should improve the personal information processing rules according to law, fulfill the obligations of publicity and notification, standardize the personal information processing procedures, and take necessary measures to ensure the safety of consumers' personal information.

China Consumers Association said that operators should have a clear and reasonable purpose in collecting and using personal information, and should be limited to the way that has the least impact on personal rights and interests and the minimum scope to achieve the purpose of processing, and should not excessively collect consumers' personal information. In addition to providing personal information necessary for products or services, business operators shall not refuse to provide products or services on the grounds that consumers do not agree to handle their personal information or withdraw their consent. For example, a mobile application must not refuse users to use its basic functions because they do not agree to provide unnecessary personal information.

It is mentioned that residential properties cannot force owners or consumers to carry out face recognition, and some residential properties and business premises regard face recognition as the only verification method for owners to enter and leave. In this regard, China Consumers Association said that residential properties and business premises cannot force owners or consumers to carry out face recognition, and other alternative verification methods should be provided for owners or consumers to choose independently.

Is face recognition illegal in residential property?

Face recognition, as the user's biological information, has a wide range of uses and belongs to personal important information. Once used by people with ulterior motives, it is likely to have unexpected consequences. When using the face recognition access control system in the community, the property shall obtain the consent of the owner. However, at present, there is no relevant regulation on reserved face information. The property can keep the owner's personal information, but this must be approved by the owner.

When installing a face recognition access control system in a residential area, if the owner agrees to input and collect face information, the property can keep the owner information. If the owner doesn't want to use it, the property needs to let the owner freely enter and leave the community through the password and access control key. "It is illegal if the property forces the owner to use the face recognition access control system."